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rootjazz

ANSWERED FP: https://soundcloudmanager.com/

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The domain is being blocked by malwarebytes premium, please check and remove

Attached the screenshot customer sent through

 

Cheers

 

rootjazz-blocked.jpg

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Thanks for your reply. I cannot confirm as I am not the one receiving the block but I got this from a customer:

 

Quote

> When I try to open:
> https://soundcloudmanager.com
> https://soundcloudmanager.com/updatetesting.html
> http://rootjazz.com/
> My antivirus (malwarebytes) blocks the access to them with alert: Trojan
> Alert (I have attached a printscreen about it).

 

the print screen is above.

I have contacted the customer and asked for further details, is there anything I can ask them to send which would help identify why their malwarebytes does appear to block the page(s)

 

 

Also, the email notification I got appears to link to this thread, but instead goes to a 404

Quote

 

 

 

Regards,

Martin

 

 

 

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@Dashke This one gets blocked by both MB and the browser guard.

> http://rootjazz.com/

 

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Customer got back

Quote

If I disable the malwarebytes, the sites are working well.

I have checked it on another machines too: Ubuntu Laptop, Windows VPS -
where malwarebytes are not installed - everything was working well.

"What happens if you click "ok I stil want to go to that site".
- unfortunatelly it was not an option, the browser only wrote that: "
rootjazz.com sent an invalid response" or "Soundcloudmanager.com sent an
invalid response." and "The connection to the site is not secure."

And the "I want to continue to this site anyway" malwarebytes message was
not a link, but only a text - as you can check by the link above.

I do not experience anything like this on any other sites.
- but for "luck" looks like it's a specific problem only with malwarebytes

 

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7 hours ago, Porthos said:

@Dashke This one gets blocked by both MB and the browser guard.


> http://rootjazz.com/

 

thank you for checking.  Does it say what exactly is the issue? What file? What page is serving this "trojan".

We offer windows desktop .exe applications (installers) downloadable from the sites that do periodically get flagged up by various AV providers as false positives, but reporting it to them they always confirm the false positive and remove the warning on the downloads. From the few that have replied, it was the confuxerex routine to obsfuscate the code that caused the heuristics to flag it up.

Could that be the case here? If not and you have specifics that is causing the warning, if could let me know I can investigate as there obviously cannot be 100% sure the site has not had malware added to it (same as any site) butI am fairly sure there isn't any and the warning is erroneous.

 

cheers

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26 minutes ago, rootjazz said:

Does it say what exactly is the issue? What file? What page is serving this "trojan".

That is up to the research staff, I am just a volunteer.

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Hi,

The block on rootjazz will be removed in the next update. Sorry for the inconvenience

Regards

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10 hours ago, thisisu said:

Hi,

The block on rootjazz will be removed in the next update. Sorry for the inconvenience

Regards

Many thanks. Any idea what is going on with https://soundcloudmanager.com/?

 

Customer still says they cannot access the page unless they disable malwarebytes. I know the poster above said it isn't blocked, but if malwarebytes = on doesn't work and maywalrebytes = off does work, then something malwarebytes is doing is the cause.

Are they are any log files or anything I can ask from the customer to provide to you that will show mawlwarebytes is / isn't the cause?

 

 

 

Regards,

Martin

 

 

 

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1 hour ago, rootjazz said:

Are they are any log files or anything I can ask from the customer to provide to you that will show mawlwarebytes is / isn't the cause?

I would suggest the user manually update Malwarebytes and restart the computer. If that fails have the user post here and we can take a closer look.

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