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andremelo90

Another possible infection

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Hello Andre.

Thanks for the reports.   The scan report from Malwarebytes for Windows reports no malware / no P U P.

The Malwarebytes Adwcleaner also shows no P U P / no adwares.

Why do you suspect "a possible infection"?

 

There are a few issues here, like failing Microsoft Windows Update runs  & some part of Windows Defender not running.

Let us start out with what follows:   a Quick scan with MS Windows Defender.

I want to be sure that your Windows 10 is able to do a scan with the Windows 10 Windows Defender antivirus.   Just do a regular Quick scan with Windows Defender.

Open an elevated command prompt window i.e. run Command Prompt as an administrator .

It is best to use the Windows Copy ( CTRL+ C )  and paste  ( CTRL+V )  for the whole line, as-is

To Get the elevated command prompt, press Windows-key + X key  and then selected Command prompt ( Admin )

On that command prompt,  Copy & Paste this command

"%ProgramFiles%\Windows Defender\MpCmdRun.exe" -SignatureUpdate & "%ProgramFiles%\Windows Defender\MpCmdRun.exe" -Scan -ScanType 1

 

tap Enter-key to have it proceed.   Then just let it run, however long it takes.

Make a note of the final display results.

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Quote

Why do you suspect "a possible infection"?

Ive got infected early, someone tried to fraud my credit card.
then i decided to format the machine, and installed a fresh windows, but this machine is on my home network... so even after a fresh install, i fear something might be lurking my network.
anyway, ill find peace after i hear a confirmation that everything is fine. 😅
ill do the Windows Defender Scan, also i use Kaspersky Internet Security... but while running those logs, i left it disabled... as someone here, on an earlier post told me to try. That is probably why Windows Defender was not fully running... but the windows update one i dont know.
thanks in advance!!!

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ok.   I wonder the exact procedure and what you chose to do that Windows rebuild.   I mean, did you elect to keep anything from before?

also be real careful when you 'suspect' some   thing  on 'network'.   One cannot just simply think or suspect the worst.....without a real actual fact basis.   I mean an actual scan tool that says something is a-miss.

Is this the very same machine that Advancedsetup helped you with ?  ?

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2 minutes ago, Maurice Naggar said:

ok.   I wonder the exact procedure and what you chose to do that Windows rebuild.   I mean, did you elect to keep anything from before?

also be real careful when you 'suspect' some   thing  on 'network'.   One cannot just simply think or suspect the worst.....without a real actual fact basis.   I mean an actual scan tool that says something is a-miss.

Is this the very same machine that Advancedsetup helped you with ?  ?

nope, thats another machine.. a dell laptop m6800. Advencedsetup helped me checking my desktop.
about the procedure, i just copied my valuables from the SSD to a HD... rebooted with windows 10 pro pendrive, deleted all my partitions on the SSD and installed fresh. Then copied back the ones from HD. Did that same procedure with both machines.
its like i said, i have very little knowledge when comes to it security, thats why i came to u guys... my saviors!!!

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If you had asked me beforehand,  I would have suggested to first scan all those "saved" files before you copied them.

Anyhow,  finish first the steps I listed before,.   However, I now see that Powershell is set as the default command prompt.   What I listed before is for the CMD command type window.

Here is how to get that,  In the Windows search box,  type in

cmd.exe

and then look at the entire list of choices, and click on Run as Administrator.

I see that you have that underway now.    Please just only finish all the steps I listed before .   all of them.   Lets not use this like a Chat session.

Thanks

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Hello Andre.

 

The Microsoft Safety Scanner  is a free Microsoft stand-alone virus scanner that  can be used to scan for & remove malware or potentially unwanted software from a system.

The download links & the how-to-run-the tool are at this link at Microsoft

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

 

Let me know the result of this.

The log is named MSERT.log 

the log will be at  %SYSTEMROOT%\debug\msert.log   which in most cases is

C:\Windows\debug\msert.log

Please attach that log with your reply.

 

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There was apparently 1 crack / keygen file component in a ISO file.   It is best to delete that ISO

D:\CDGSX8.iso

NEXT:

I would suggest a free scan with the ESET Online Scanner
Go to https://www.eset.com/us/home/online-scanner/

Look on the right side of the page.  Click Scan Now
It will start a download of "esetonlinescanner_enu.exe"
Save the file to your system, such as the Downloads folder, or else to the Desktop.

Go to the saved file, and double click it to get it started.
When presented with the initial ESET options, click on "Computer Scan".

Next, when prompted by Windows, allow it to start by clicking Yes

When prompted for scan type, Click on Full scan
Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on Start scan button.

Have patience.  The entire process may take an hour or more. There is an initial update download.
There is a progress window display.
You should ignore all prompts to get the ESET antivirus software program.   ( e.g.  their standard program).   You do not need to buy or get or install anything else.

When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.

Click The blue “Save scan log” to save the log.

If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  ( in blue, at bottom).

Press Continue when all done.  You should click to off the offer for “periodic scanning”.

 

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Hello.   Checking up.   How are things at this point?

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Hello.   Are you still with us ?

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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