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4 minutes ago, jerimiah124bullfrog said:

I've run the update trouble shooter and restarted, ran it again multiple times.  Each time I run it, it says it found errors and fixed them, but still cant install that update.  Attaching a few of the fix-screenshots.

wu update.PNG

wu update2.PNG

wu update3.PNG

wu update4.PNG

wu update8.PNG

wu update9.PNG

wu update10.PNG

 

update error.PNG

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Interesting. Okay please run this fix one more time. It will run the operating system file checks again and a few other scans.

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Once that is done please post back the FIXLOG.txt file and then run FRST again and get me the 2 new FRST and ADDITION.txt log files.

So you'll have 3 log files to send back on your next reply.

Thanks

 

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You need to click and place a check mark in the ADDITIONS.txt check box to get that log.

Please restart the computer 2 times and then run FRST again and get me both new logs.

Thanks

 

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Please review the following link on how to reinstall Windows 8.1 without losing your data. At this point there are a lot of errors listed and since the troubleshooter is not fixing them it's best we install Windows 8.1 again.

Non-destructive reinstall of Windows 8, 8.1 and 10
https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html

Please give that a try and let me know if you have any issues or you're still having trouble after the reinstall

 

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Looks like it got hung up on a Windows update last night.  Going to set updates to manual and try that.

If I run the scan tool again, can you point me to the section I need to look at in the log to see the errors.  Curious to see if the re-install fixed everything. Hate to keep bugging you with these issues.

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A reinstall is not going to have all the updates and is typically not going to fix all updates. I can be difficult to get all updates installed. Look at your installation history and see which one is failing and what error it gives you. Let me know the name of the failed KB and what error it gives and maybe I can assist.

 

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Its still failing on 'Security Update for Windows 8.1 (KB3172729)'.   It was failing on some others as well, but I turned off Automatic Update, and manually selected them for installation.  That worked for everything except (KB3172729).   Tried manually downloading and trying to installing as well.

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Yes, there appears to be many posting about users having an issue installing that update. What specific error are you getting?

 

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If you look in your Event Logs it should provide more details.

If you cannot locate then run new FRST scans and post back both new logs

 

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Windows Search appears to be broken. Please see if the following fix can correct it.

https://support.microsoft.com/en-us/help/17590/automatically-diagnose-and-repair-windows-file-and-folder-problems

 

Application errors:
==================
Error: (05/04/2020 06:54:30 PM) (Source: Windows Search Service) (EventID: 7042) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

 

 

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Glad we could help.

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