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RichL

Real Time Protection - Malware Turned Off & Won't Turn On

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I have exactly the same problem as is this topic:

 

which started today. Although it pops up a message warning me of this, with a button to Turn On, clicking does nothing. A full scan comes up clean. I also have AVG Internet Security (full package) installed with the MalwareBytes directories added to its Exceptions list. A full system scan with AVG also comes up clean.

As a result of a previous problem, now solved thanks to Porthos, I have the MWB Suppprt Tool (version 1.4.0.615) downloaded. 

Please advise me on how to resolve this problem

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34 minutes ago, RichL said:

Please advise me on how to resolve this problem

You show on top of AVG installed you have Microsoft security essentials installed. Please uninstall it and restart.

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My aplogies - should have mentioned it with first post. Its been there as long as I've had this computer and as MS are stiill issuing definition updates I had left it on, even though I subsequently purchased your premium version, and AVG full version.

Have done as you asked, uninstalled MS Security Essentials and restarted. Malwarebytes is now running properly. I won't be putting Security Essentials back!

Most grateful for your help. The quality of support from this forum is FANTASTIC!

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8 minutes ago, RichL said:

I won't be putting Security Essentials back!

You can have only one actual AV. That is most likely the reason it was puking.

My personal opinion is to get away from Windows 7 but that is just me. I have several clients using Optiplex 780's with Windows 10 just fine.

 

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1 minute ago, Porthos said:

You can have only one actual AV. That is most likely the reason it was puking.

My personal opinion is to get away from Windows 7 but that is just me. I have several clients using Optiplex 780's with Windows 10 just fine.

 

Thats the long term intention and interesting that you say this PC will run Win 10 OK. I have previously been advised that its not got enough guts to do it properly. For the time being I need to keep this one running though, hence these two sophisticated defence products. Thanks again for your expertise.

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In my opinion, if a computer can run Win7 it will run Win10....

Duel core with 8GB ram will run it... won't be the fastest thing in the world but it will work... I have installed and SSD Hard Drive on computers with those specs and it sure makes a difference.

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Cheers thanks. The fastest possible speed isn't my highest priority, which in any case is a highly movable feast. What's todays maximum performance will be tomorrow's swimming through glue - at least in some people's opinion. How fast is fast enough I wonder?

Just one exampe - where I live, superfast broadband isn't available. On a good day, I get 7.5mb down and 1mb up. Thats more than fast enough to stream video if thats what I want to do. Upload would nice if were a lot faster. I'm a photographer who frequently needs to upload big files and that can take a while, during which time I can't really do much else on-line. But I have a really good solution. Get the files ready to upload. At 5:30pm, start the upload and go to the pub for an hour. When I come back they've all uploaded. Works every time!

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2 hours ago, RichL said:

But I have a really good solution. Get the files ready to upload. At 5:30pm, start the upload and go to the pub for an hour. When I come back they've all uploaded. Works every time!

I like the way you think....

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