scanning function won't complete

[DavidMrlilli]

When scan is iniated it only goes about a quarter of the way then freezes up. Suggestions?

[Massimiliano]

On the Mac? Because normally the complete scan takes me a few seconds.

[DavidMrlilli]

Mine did too until I picked some virus, how can I get it to complete scanning so I can qurantine this virus?

 

[alvarnell]

I haven't been able to locate a user previously having reported this. How many Items were scanned when it froze and did it show any Detections? If zero detections, what makes you think that you "picked some virus"? 

About all I can recommend at this point is to uninstall Malwarebytes following these instructions Uninstall Malwarebytes for Mac v4, Download from https://www.malwarebytes.com/mac-download/ and Re-install to see if that makes a difference.

If not then you may need to run some diagnostics and submit them in a trouble-ticket, so let us know and I'll add instructions for that.