robls99 Posted March 22, 2020 ID:1368389 Share Posted March 22, 2020 I'm using MWB 4.1.0.56 Where do I find the location to enter items I want to Exclude from a scan? Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted March 22, 2020 Staff ID:1368390 Share Posted March 22, 2020 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: Spoiler If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, a file named mbst-grab-results.zip will be found on your Desktop. Click OK Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to attach a file: Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. One of our experts will be able to assist you shortly. If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help If you need help looking up your license details, please head here: Find my premium license key Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
exile360 Posted March 22, 2020 ID:1368392 Share Posted March 22, 2020 Greetings, Any item you wish to exclude from scanning can be excluded via the Allow a file or folder function described in this support article. Simply exclude the item from detection as malware and that will cause scans to avoid detected the excluded items. Folder exclusions are recursive so any folder you exclude will have all files and folders/sub-folders it contains excluded from detection as well. I hope this helps and if there is anything else we might assist you with please let us know. Thanks Link to post Share on other sites More sharing options...
exile360 Posted March 22, 2020 ID:1368393 Share Posted March 22, 2020 By the way, you may also exclude an item at the end of a scan by unchecking the box next to the detection and selecting the option to always ignore the unchecked items from the scan when prompted and those items will be added to your exclusions. This includes items such as registry entries which cannot be excluded manually. Link to post Share on other sites More sharing options...
robls99 Posted March 22, 2020 Author ID:1368400 Share Posted March 22, 2020 exile, Thanks a lot, that works great. Link to post Share on other sites More sharing options...
exile360 Posted March 22, 2020 ID:1368402 Share Posted March 22, 2020 I'm glad to be of service Link to post Share on other sites More sharing options...
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