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prince_ea

Laptop wont boot after running malwarebytes and restarting

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Dear support team,

My laptop wont boot after i ran malwarebyte. It found around 600 potential risks and I clicked on quarantine them all. After I restarted, my laptop freezes after login. Its running windows 8, and so far I cant even enter safe mode. I dont have any log files.

 

please advise.

 

pr

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Hello @prince_ea

Sorry to hear of your issues with malware. Have you tried using Last Known Good for start up options?

Do you have another computer to work with in helping to fix this issue?

Thanks

 

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Thanks

 

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