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Malwarebytes won't open


Go to solution Solved by Porthos,

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5 minutes ago, Paisley said:

What should I do? Thank you!

We need to get information from this machine in order to have the proper detail to help you forward.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system and is only available to authorized members and the original poster. 

Can you please follow the directions from the following KB article and post back your logs so that we can review

Upload Malwarebytes Support Tool logs manually

Thank you

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Just now, Paisley said:

Sweet! Easy peasy fix! I've downloaded the latest update and it's running and scanning. Thank you!

You are welcome.

I don't know how often you shut down the computer but but because of the default feature fast start, your computer does not fully shut down and things like this can happen often.

I always disable that feature to prevent issues like this.

https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

 

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