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marddc

FP: 52.160.100.206 - supportmenow.net

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Hi Malwarebytes,

Recently had a client unable to have us support them remotely because Malwarebytes was blocking our remote support tool (it does require a code like logmein rescue to get a download).

Please unblock hxxps://supportmenow.net 

Below is the blocked report:

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 3/10/20
Protection Event Time: 10:39 AM
Log File: a513b0f0-62ed-11ea-8649-b8ca3aa17661.json

-Software Information-
Version: 4.1.0.56
Components Version: 1.0.835
Update Package Version: 1.0.20506
License: Trial

-System Information-
OS: Windows 10 (Build 18362.592)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, -1, -1, 0.0.0

-Website Data-
Category: Fraud
Domain: supportmenow.net
IP Address: 52.160.100.206
Port: 80
Type: Outbound
File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(end)

Thank you.

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15 minutes ago, marddc said:

Hi Malwarebytes,

Recently had a client unable to have us support them remotely because Malwarebytes was blocking our remote support tool (it does require a code like logmein rescue to get a download).

Please unblock hxxps://supportmenow.net 

Below is the blocked report:

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 3/10/20
Protection Event Time: 10:39 AM
Log File: a513b0f0-62ed-11ea-8649-b8ca3aa17661.json

-Software Information-
Version: 4.1.0.56
Components Version: 1.0.835
Update Package Version: 1.0.20506
License: Trial

-System Information-
OS: Windows 10 (Build 18362.592)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, -1, -1, 0.0.0

-Website Data-
Category: Fraud
Domain: supportmenow.net
IP Address: 52.160.100.206
Port: 80
Type: Outbound
File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(end)

Thank you.

Hello, thanks for bringing this to our attention. We've reviewed the site again and have determined it no longer warrants being blocked so we've removed it from our database.

Removal should be reflected in the next database update going out in a few hours or so.

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