anyWARE-Mainz Posted March 2, 2020 ID:1365391 Share Posted March 2, 2020 Hi, as a MSP we use different monitoring-solutions. How may we/the monitoring-provider get informations about the Malwarebyte client-status? Regards Daniel Link to post Share on other sites More sharing options...
exile360 Posted March 2, 2020 ID:1365394 Share Posted March 2, 2020 Greetings, It is my understanding that the product uses an SQL database for its logging and you should find the information in this support article to be helpful. I hope this helps, however if you still have any questions or issues please let us know and we'll do our best to help. Thanks Link to post Share on other sites More sharing options...
anyWARE-Mainz Posted March 3, 2020 Author ID:1365624 Share Posted March 3, 2020 Hello, thanks for your reply. The SQL-Database is only used, when on-premise. The Cloud-Console does not give "backend-access" as far as I know?! ... so there's the need of some kind of API or a possibility to get some client-information through local databases/registry. Did I write into the wrong forum? I thought, this is the right place for the could-variant. Regards Daniel Link to post Share on other sites More sharing options...
exile360 Posted March 3, 2020 ID:1365637 Share Posted March 3, 2020 My apologies, I primarily work with the consumer product and I didn't realize they referred to the cloud product as Malwarebytes Endpoint Protection here (I believe it is called Malwarebytes Nebula platform on the main support site). I believe you should find the articles and guides located here to be helpful as well as the Administrator Guide located here. Hopefully that information will prove more useful to you but please let us know if it does not. Thanks Link to post Share on other sites More sharing options...
gonzo Posted March 4, 2020 ID:1365702 Share Posted March 4, 2020 I believe this forum thread (and the download in the thread) will provide exactly what you need: https://forums.malwarebytes.com/topic/237375-cloud-excel-addin-data-export-and-report/ Link to post Share on other sites More sharing options...
exile360 Posted March 4, 2020 ID:1365714 Share Posted March 4, 2020 Thanks gonzo I was also able to track down this support article as well as this support article which provide details about installing and using the add-in (I'm surprised they didn't show up in the man administration guide or quick start guides). Link to post Share on other sites More sharing options...
anyWARE-Mainz Posted March 5, 2020 Author ID:1365938 Share Posted March 5, 2020 The Excel Addin does not help, but the Resful API documentation would be helpful. Where may we get the documentation? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 5, 2020 Root Admin ID:1365977 Share Posted March 5, 2020 There currently is no publicly available documentation but I'm told the team is working on If you're having a specific issue that you need assistance please open a support ticket and someone will assist you further. Thank you Link to post Share on other sites More sharing options...
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