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1776blues

Live protections malware and ransomware

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Since yesterday both protections were somehow turned off and won't turn back on. The buttons keep spinning. Windows 10 updated last friday, computer restarted. No other programs updated. I searched the forum  to see if this happened to anyone else.

Web Protections Off.jpg

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3 hours ago, 1776blues said:

Since yesterday both protections were somehow turned off and won't turn back on. The buttons keep spinning.

I suggest turning off fast startup in Windows. Then restart.

https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

I would also recommend creating exclusions between Malwarebytes and Avast to help prevent any possible conflicts or performance issues.  Please add the items listed in this support article to Avast's allow list(s)/trust list(s)/exclusion list(s) particularly for any of its real-time protection components and likewise add Avast's program folder(s) (likely located under C:\Program Files and/or C:\Program Files (x86)) to Malwarebytes' Allow List using the method described under the Allow a file or folder section of this support article and do the same for its primary data folder which is likely located under C:\ProgramData (you may need to show hidden files and folders to see it).

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Thanks all is good now. My power options must have been changed when the tech installed Win 10. Then again that was back on Dec 7th and this wasn't a problem! I started to think this was 2017 all over again when Avast and MB clashed big time.

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2 hours ago, 1776blues said:

Thanks all is good now.

Glad you have it working. If you have anymore issues please feel free to post.

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