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Dashboard - One View: How to get to my dashboard & how do i get to OneView?


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I have Malwarebytes Premium Lifetime.  I haven't been on my computer for awhile and Malwarebytes has upgraded.  My dashboard used to automatically come up.  Now I can;t find it? The sample image of OneView looks like what my dashboard looked like.  I'm so confused and can't seem to navigate anywhere now.  Please help.

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Greetings,

I'm not familiar with OneView, however if your copy of Malwarebytes is not working we should be able to help.

First, please do the following so that we may try to determine what is causing the issue:

  1. Download and run the Malwarebytes Support Tool
  2. Accept the EULA and click Advanced tab on the left (not Start Repair)
  3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

Once that is done, please do the following to see if it fixes the issue:

  1. Run the Malwarebytes Support Tool
  2. Accept the EULA and click Start Repair
  3. Follow the onscreen instruction and restart your system if prompted to do so

Once that is done check to see if Malwarebytes is now starting up and working properly.

Please let us know how it goes.

Thanks

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