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Hi.

A few days ago, my bitdefender antivirus started detecting a threat named: application.coinminer.ge. The folder where the virus is located is C:\Users\USER\AppData\Local\Microsoft\Windows\INetCache\Low\IE. In this folder, the threat creates a folder with a file in it named stat[1].htm. - note the 1 is replaced by 2, then 3 and so on after each deletion by bitdefender. (I couldn't find out anything about this online.)

I ran a malwarebytes scan but it didn't find anything, i even activated my 14 day free trial just in case it were to pick it up again, but it didn't.

I also ran spyhunter5, which found some vulnerabilities but not this one.

It keeps popping up about 5-10 times a day, at random times.

I tried deleting everything in the folder as well as uninstalling internet explorer, which didn't help.

I am not sure if this is a false positive or a real miner, so i would like to receive some advice and help.

Thanks.

 

PS: Here is a pic of the threat detection message: https://gyazo.com/36ce6742c84a6c18ed7f562c14753710

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Hello @GenericUser      :welcome:

Hi, 

My name is Maurice. I will be helping and guiding you, going forward on this case.   Let me know what first name you prefer to go by.

Please follow my directions as we go along.  Please do not do any changes on your own without first checking with me.

If you will be away for more than 3 consecutive days,  do try to let me know ahead of time, as much as possible.

Please do not do any changes on your own   ( such as trying to uninstall Internet Explorer).

Malwarebytes for Windows does detect & remove coiminer hijackers.   We just need to determine what exactly is going on here.  First thing - - > reports for reviiew & analysis.

 

Please only just attach   all report files, etc  that I ask for as we go along.

 


I would appreciate  getting some key details from this machine in order to help you forward.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

 

Do have patience while the report tool runs.  It may take several minutes.  Just let it run & take its time.  You may want to close your other open windows so that there is a clear field of view.

    Download Malwarebytes Support Tool
    
    
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-1.5.4.760.exe  to run the report
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"

    Do NOT use the button “Start repair” !
    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
    Please attach the ZIP file in your next reply.

 

Please know I help here as a volunteer.  and that I am not on 24 x 7.

Help on this forum is one to one.   Again, please be sure to ONLY attach report files  with your reply (s)  as we go along.  Do not do a copy / paste into main body.

Thank you,

Sincerely.

 

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This thread / topic is ONLY for GenericUser.   We do not do me-too group type help on the malware-removal-help section.  Anyone else, Create your own topic.

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Hi @GenericUser    How are things ?

 

NOTE:   This thread / topic is ONLY for GenericUser.   We do not do me-too group type help on the malware-removal-help section.  Anyone else, Create your own topic.

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Hello @GenericUser   

Know that the sub-folder Inetcache is just a temporary area for Internet Explorer browser  ( it may possibly be used by the EDGE browser).

I am curious whether you use EDGE or is it Internet Explorer.

Please see if the following corrects the issue or not and let us know.

Internet Explorer
https://support.microsoft.com/en-us/help/260897/how-to-delete-the-contents-of-the-temporary-internet-files-folder

 

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Good morning.

I am hoping to hear from you soon about the current status on your PC about the advisories from BitDefender.

If you will just Delete the Cache & History in Internet Explorer browser,  the issue should be taken care of.

Would you please go to the Start button and then the RUN option. ( Windows-key + R key )
type in

 

iexplore.exe

Then use this special keyboard sequence

press and hold SHIFT + CTRL + DELete keys

 

You will then see a mini-window like this

IE-cache.jpg.0f036ebcb91dc2ecf72c83dc512c51dd.jpg

 

Put a tick-mark for Temporary Internet files

+   History

+   Download history

and then click on Delete key.

Then Close Internet Explorer.

and then if your Windows is Windows 10,  go to the Start menu.  Click the Settings icon

in the search box, enter

Delete temporary files

and tap Enter-key.   Follow the prompts there.

 

Let me know if you need anything else.

Sincerely.

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Hi.  Just re-checking in on your case.  How are things ?

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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