Jump to content

Forza 4 malware Please assist me


Recommended Posts

I ran scan with MBAM 4 (latest version, also updated today)

And I see a lot of Malware and Machine learning threats
For example malware in .Ink file? Shortcut??? This is false positive i think or?
Can i send these types of viruses / files into online scanner or? Somewhere for analysis? 

Link to post
Share on other sites

Hi,  @nexon

My name is Maurice. I will be helping and guiding you, going forward on this case.   Let me know what first name you prefer to go by.

Please follow my directions as we go along.  Please do not do any changes on your own without first checking with me.

If you will be away for more than 3 consecutive days,  do try to let me know ahead of time, as much as possible.

 

Please only just attach   all report files, etc  that I ask for as we go along.

 


I would appreciate  getting some key details from this machine in order to help you forward.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

 

Do have patience while the report tool runs.  It may take several minutes.  Just let it run & take its time.  You may want to close your other open windows so that there is a clear field of view.

    Download Malwarebytes Support Tool

   
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-1.5.4.760.exe  to run the report
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"

    Do NOT use the button “Start repair” !
    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
    Please attach the ZIP file in your next reply.

 

Please know I help here as a volunteer.  and that I am not on 24 x 7.

Help on this forum is one to one.   Again, please be sure to ONLY attach report files  with your reply (s)  as we go along.  Do not do a copy / paste into main body.

Thank you,

Sincerely.

 

Link to post
Share on other sites

Hi,  Thanks for the support tool report.

Let's take some time and do this scan.

I  would suggest to download, Save, and then run Malwarebytes ADWCLEANER.

Please close Chrome and all other open web browsers after you have saved the Adwcleaner and before you start Adwcleaner scan.

Adwcleaner  detects factory Preinstalled applications too!

 

Please download  Malwarebytes AdwCleaner  https://downloads.malwarebytes.com/file/adwcleaner
 

Be sure to Save the file first, to your system.  Saving to the Downloads folder should be the default on your system.

 

Go to the folder where you saved Adwcleaner. Double click Adwcleaner  to start it.

At the prompt for license agreement, review and then click on I agree.

 

You will then see a main screen for Adwcleaner. ( if you do not see it right away, minimized the other open windows, so you can see Adwcleaner).

Then click on Dashboard button.

Click the blue button "Scan Now".

 

allow it a few minutes to finish the Scan.   Let it remove what it finds.

NOTE:  When it comes to the section "

Pre-installed applications

 

You can skip that.

Please find and send the Adwcleaner "C" clean report.

In Adwcleaner, click the "Reports" button.  Look at the list of reports for the latest date & type "Clean".

Double Click that line & it will open in Notepad.   Save the file to your system and then Attach that with your reply.

 

That C clean report will be the one with the most recent Date and time at folder  C:\AdwCleaner\Logs

Thanks.  Keep me advised.

 

Link to post
Share on other sites

Adwcleaner u use Every week and no problem... 

I think it is false positive... Malware in Ink (shortcut) file? 

It is easily send these files to you for analyze? I dont waste my time runing logs scaning etc... I know everytbing about my PC i builded it. 

Monhtly scaning with Kaspersky which is best av ever... And now scan with malwarebytes boom 10 or 14 viruses i dont know exactly... 

Link to post
Share on other sites

If you think you have suspected files, you may upload them to Virustotal for analysis.

Go to the link https://www.virustotal.com/gui/home/upload

You will see Choose file button.   Click that as a first step.   You will then see a dialog grid from Windows.

.

Now then, your very last statement about Malwarebytes scan has me confused.  It is best that you attach a copy of the lst scan by Malwarebytes.

https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4

Link to post
Share on other sites

IF your system still has the file that you uploaded to Virustotal, then Delete it.

It has been flagged by enough vendors  that it should be deleted.   period.

 

Did you yourself install Forza Horizon 4 ?    where did that come from ?   Did you purchase that ?

.

 

Link to post
Share on other sites

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.