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Malwarebytes crashing outlook 365


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Greetings,

Please test to see if there is any difference when you disable Exploit Protection and if nothing changes, try disabling Ransomware Protection and let us know how it goes.

Additionally, if you haven't already, I would recommend creating exclusions between Malwarebytes and AVG to help prevent any possible conflicts or performance issues (and it might also address the issue with Outlook though I'm not certain).  Please add the items listed in this support article to AVG's allow list(s)/trust list(s)/exclusion list(s) particularly for any of its real-time protection components and likewise add AVG's program folder(s) (likely located under C:\Program Files and/or C:\Program Files (x86)) to Malwarebytes' Allow List using the method described under the Allow a file or folder section of this support article and do the same for its primary data folder which is likely located under C:\ProgramData (you may need to show hidden files and folders to see it).

Please let us know how that goes and if you still experience the issue.

Thanks

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Interesting, thanks for letting us know.  I bet AVG is hooking into the email client with a DLL or driver to scan the emails and for whatever reason it was making its process unstable (and it likely wasn't being allow to hook into its process when you ran it as admin).

Anyway, if there is anything else we might be able to assist you with please let us know.

Thanks

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