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Virus doesn't allow Malwarebytes to run

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A couple weeks ago I got a nasty rootkit/spyware/worm, whatever. This would all be solved if I could run MB, but I can't because after scanning for 5 seconds, the virus closes the program and deletes all main files. I've tried running it in safe mode, changing the mbam.exe name, re-installing, EVERYTHING! I really want to be able to use Malwarebytes and finally get rid of this thing. I can't run Hijackthis either, same thing happens. Sorry, no log. Any suggestions would be great, thanks.

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Hello dscan, welcome to the forum...

I am not sure if you have read this thread or not, but have a look at I'm infected, What do I do now?

According to your post, you cannot run either program (HJT and MBAM), so I would skip those steps and just make a new thread in the Malware Removal section of this forum stating your computer's symptoms and that you cannot run either of the two tools.

Hope this helps!

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  • Root Admin

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

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