Broken font.

[Alpharius]

I am glad that you finally made a display of all scan options, however, another problem arose with this, for some reason font in the report is not displayed correctly.

[Malwarebytes]

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[Alpharius]

The problem is not very serious, because the letters just do not stand smooth, however, this is still a problem and needs to be solved.

[exile360]

Greetings,

Is it like this throughout the entire UI or just on this page/dialog?  Also, what are your display settings, font settings etc.?  If you would, please also provide the following as that will help the QA and Dev teams to hopefully replicate and correct this issue:

1. Download and run the Malwarebytes Support Tool
2. Accept the EULA and click Advanced tab on the left (not Start Repair)
3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
   

Thanks

[Alpharius]

3 hours ago, exile360 said:

Greetings,

Is it like this throughout the entire UI or just on this page/dialog?  Also, what are your display settings, font settings etc.?  If you would, please also provide the following as that will help the QA and Dev teams to hopefully replicate and correct this issue:

 

1. Download and run the Malwarebytes Support Tool
2. Accept the EULA and click Advanced tab on the left (not Start Repair)
3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

 

Thanks

Broken font only in scan report, so I don’t see the point in doing all these manipulations, since this is most likely due to the fact that the update associated with the display of all scan options in report was not well polished.

 

 

[exile360]

Yep, you're right, it seems to be all over the scan report dialog (I checked it along with the 'Advanced' tab, and even the options for exporting reports are misaligned).

[LiquidTension]

Hi @Alpharius,

We've seen this issue sporadically since the initial release of Malwarebytes version 4. It tends to affect older machines with outdated hardware.

Can you try disabling hardware acceleration and confirm if you see the same issue?

• Open Malwarebytes.
• Click Settings.
• Click Display.
• Disable the hardware acceleration option.
• Close the Malwarebytes window.
• Reopen Malwarebytes.

[exile360]

Just FYI, I'm also seeing it on my machine which is definitely not outdated (GTX 1070 with the latest drivers from NVIDIA), and yes, disabling hardware acceleration eliminates it, at least on my system.

[LiquidTension]

Thank you for confirming. At this current time, disabling hardware acceleration is the recommended solution. It's not yet clear if this will be addressable with other means.