Jump to content
nicodin

Help. I am infected

Recommended Posts

Hi,

p.s I cannot see what in the link you posted in your reply


The photo is not available. It may have been taken down. I need to check it. Thanks.
===

My request in post no. 24 was to see if you could use the System Recovery Environment
It looks like you can.

Before we go that way and since you did some head ways run the Farbar program one more time in Normal Mode and post fresh logs for my review.

Share this post


Link to post
Share on other sites

Hi,

Looks like we are back to square one.

The only thing I can suggest now is for you to use a System Restore point available dated prior to the start of your problems.

Your first topic was Posted January 28.
Go back if possible to a date in January.

Follow the instructions on this page.
https://www.windowscentral.com/how-use-system-restore-windows-10#recover_restore_point_windows10

If at any time you need help before proceeding please ask.

If successful please check for all Windows Updates that will need to be reinstalled.

Share this post


Link to post
Share on other sites

Hi,

So I follow the instruction. The restore point was turn off so there is not an available restore point in January. Only have restore point of today 02/12/2020

Will this work if I have to erase everything and reinstall Window?

Thanks.

Share this post


Link to post
Share on other sites

Hi,

So for some reason, I now able to access folder upixsel that I mention at the begging. 
Im not sure if the trojan is removed or not. 
I ran Malwarebyte scan in normal mode and Safemode and nothing come up.

is that mean we already remove the trojan? Or not? Because you said we back to square one.

is there any way to test?

P.s I have not reinstall window yet.

Share this post


Link to post
Share on other sites

Hi,

Let me see fresh FRST.TXT and Addition.txt logs.

Is the computer giving problems?

Share this post


Link to post
Share on other sites

Hi,


After the update, my WiFi USB need to reinstall the driver. not sure if this is normal.


Probably since you now have all the latest Windows Updates.

Check the site of the manufacturer's WiFi.

Share this post


Link to post
Share on other sites

Hi,

I posted freshFRST.txt and addition.txt for review but Nasdaq has not give me feedback yet.

Thanks

Share this post


Link to post
Share on other sites

Please be patient. I'm sure he will return sometime tomorrow. @nasdaq is a volunteer that provides support to others for free from the goodness of his heart but he too has a personal life with friends and family to visit as well.

Thank you

 

Share this post


Link to post
Share on other sites

Hi,
I'm sorry for this delay. Next time you wait more than one day please send me a personal message.

==

Let see if we can use the Recovery Environment to solve this issue.

Before you proceed make sure the that FRST64.EXE and the  (Fixlis.txt you will find in post no. 20 are located in the C:\Users\Administrator\Downloads folder.

Boot the compromised PC to Recovery Environment, if you are unsure of that action have a read at the following link, maybe bookmark for future reference...

To enter the Recovery Environment with Windows 10, follow the instructions in this tutorial on TenForums
https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

From the Windows 10 Tutorial you should get access to the Advanced Startup Options at boot for Windows 10

Select in this order
"Troubleshoot" > "Advance Options" > "Command Prompt"

Once in the command prompt
In the command prompt, type C:\Users\Administrator\Downloads\frst64.exe and press on Enter
FRST will open
Click on Yes to accept the disclaimer

Click on the Fix button and wait for the completion

p.s.
If at any time you need additional information please ask before proceeding.

If the problem persists execute the FRST64.EXE in the Recovery environment.
This time select the SCAN button and post the logs for my review.

Wait for further instructions.

Share this post


Link to post
Share on other sites

Hi,

Sorry for the late update. Problem solved.

I no longer having the same problem.

I truly appreciate your help, wish you guy all the best.

Thanks 

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.