Jump to content
sagybp

Help request with infections that cannot be removed - logs attached

Recommended Posts

Hi,

I'm attaching the 3 required logs.

The infections that MWB is finding keep coming back every scan, even if I quarantine them. I don't know if it's a false positive or not.

 

Sagi.

FRST.txt Addition.txt MWB.txt

Share this post


Link to post
Share on other sites

Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please run the Farbar program in an Administrator profile.
Post the fresh logs for my review.

===

Syncing may be why MBAM is not removing  the entries.

If the problem persists and Chrome is Synced with other Devices reset it.

https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/
https://support.google.com/chrome/answer/185277

Execute the suggested fix.

Restart the computer normally.
===========

Let me know if Malwarebytes is still reporting the entries.

Share this post


Link to post
Share on other sites

Hi,

 

Thanks for the reply.

After cancelling the sync, MB was able to remove the entries and they were not found again.

I guess you don't need the logs now.

 

Thank you for the help.

 

P.S.

I apologize for the double post. It was an honest mistake. I tried to delete my second post but found no way to do it. It can be closed/ignored (

)

Share this post


Link to post
Share on other sites

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.