BrowserGuard false positives??

[PeacheaterUK]

For the past 48 hours or so I am seeing several perfectly mundane sites that I regularly access being blocked by BrowserGuard.

I have added them to the allow list,  but they are still being blocked each time I try to access.  (in the allow list both in the Browserguard window, and the main Malware bytes Premium window).

I can of course click on "I want to continue" option to go to the sites,

The check box for "do not block this site in the future" cannot be selected.

I have submitted a formal ticket to support about this.

 

[grahamperrin]

Can you share the address of one of the sites? Use <> to format the address as code.

Mac OS X or Windows?

At https://firefox-storage-test.glitch.me/ what's the status for each of the four subsystems? (This is probably not directly relevant, but it's generally good to check.)

[PeacheaterUK]

1.   www.psoriasis-association.org.uk        https://www.psoriasis-association.org.uk/forums/

2.  www.easyfundraising.org.uk

Using Windows 10,  Firefox 72.0.2 (64-bit)

All four subsystems shown as "working (fully operational) "

Both these addresses are shown in my "allow" list both within the Browser-Guard interface and the MalwareBytes Premium interface.

 

[grahamperrin]

org.uk

See discussion at and below https://forums.malwarebytes.com/topic/256039-possible-false-positive-rightsnetorguk/?do=findComment&comment=1358569

[PeacheaterUK]

aha,  Thanks.

As said,  I have also already submitted a ticket to Malwarebytes . . . with screen captures.  It was  mildly annoying that even though i then added these addresses to my "allow lists" they are still blocked.

Hopefully it might get sorted out once the weekend is over.

[Porthos]

27 minutes ago, PeacheaterUK said:

It was  mildly annoying that even though i then added these addresses to my "allow lists" they are still blocked.

I put in my allow list to check and no issues. How are you adding to the Browser Guard allow list?

[Carson70]

Late on Saturday, Jan 25th, I received Browser Guards blocks on the following sites:

https://www.schneier.com

https://www.oldergeeks.com

Earlier in the day and before Saturday I had had no trouble accessing these sites.

"do not block this site in the future" can briefly be checked, the screen refreshes, and the checkmark disappears.

"I want to continue.." works for this instance but not for accessing sites again later.

Temporary fix: Manually add sites to allow list checking ALL of these options: Ads / Trackers, Malware, Scams, PUPs. Did not want to spend the time to play with various combos.

MWBG v2.1.8

[Carson70]

I should add that this occurs on the latest Firefox version as well as the chromium browser CCleaner [Avast] browser.

[grahamperrin]

13 hours ago, Carson70 said:

"do not block this site in the future" can briefly be checked, the screen refreshes, and the checkmark disappears.

Before you check the box, has the block page finished loading?

[grahamperrin]

7 minutes ago, grahamperrin said:

Before you check the box, has the block page finished loading?

Sorry, ignore that question. (I was thinking of a different issue.)

[PeacheaterUK]

13 hours ago, Carson70 said:

"do not block this site in the future" can briefly be checked, the screen refreshes, and the checkmark disappears.

 

Yesterday I could not see that the check-mark was accepted,  but the screen did seem to jump - it did not look quite like a refresh. 

This morning I do see the check-mark accepted for a fraction of a second before the screen refreshes.      However, I still get the "blocked" notification from Browser Guard for the same sites in question.

[Carson70]

@PeacheaterUK  That last post describes my experience.

[PeacheaterUK]

I received a reply from Malwarebytes support about this.    I had forwarded them a link to this discussion thread as well as my own screenshots.

The response was simply that they have forwarded my ticket to the "BrowserGuard Team". 

When I hear more, I will update this thread.

[gatortail]

This should be resolved now, please give it to the top of the hour to propagate out.

[PeacheaterUK]

Yes,  seems to be fixed.     I do not see any problems now.

Thanks.

[gatortail]

Thanks for confirming and your support.