Malwarebytes blocks SUMo software update check

[Hummel]

With the latest version of both softwares on a Windows 10 computer, Malwarebytes prevents KC Software's SUMo from contacting its server to check for software updates. This issue is reolved by exiting Malwarebytes. As I am using the free version, I cannot set a web site exclusion.  Please fix this problem. Thank you.

[Hummel]

Correction: That should be "resolved" rather than "reolved"😊

[Zynthesist]

Hello,

Can you please share a protection log or screenshot of the block?

 

[Porthos]

16 minutes ago, Hummel said:

As I am using the free version, I cannot set a web site exclusion. 

The free version should not be blocking anything.

[unknownguy]

I use SUMo and there is no blocking for me.

[Hummel]

I previously received an error message indicating that SUMo could not contact  it's server. Exiting Malwarebytes resolved the issue.

Today when I tested this, there was no problem. Perhaps a subsequent software update to one of these programs has  fixed the problem.

I will provide updates if there are any further errors.

Thanks to to everyone for their attention and feedback.

[Dashke]

Thanks for replying, Hummel!

[Kyle_Katarn]

I'm the developper of SUMo. In other posts, some users claimed that had to explicitely allow SUMo in MBAM in order to get it work. I assume / expect this will be solved by MBAM quickly, if not already done.