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Irremovable and Nearly Undetectable Virus (Gen:Trojan.Heur.FU)


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I have spent the last several days attempting to remove a virus (actually many viruses) from my father's work computer. Somehow while trying to do so I ended up getting the nasty one on my school laptop as well. The symptoms initially began with our networking drivers being disabled, so we could not connect to our wifi. When we would click on the taskbar icon to reconnect it would show we did not even have hardware to connect to wifi.

My dad was a multi-device license for malware bytes, but I can not detect any of the known issues on either of our devices. I have an older version of the Bitdefender Rescue CD and ran that. It found several viruses and was able to remove all but one threat on on both of our devices: Gen.Trojan.Heur.FU.gu2@ayKPMkoi

I believe this one downloaded the other malware we were able to remove, however I can not find a way to remove this particular virus. How may I clean both of our devices? It is worth noting Malwarebytes premium could not detect any threats in safe-mode either.

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Choose a File.
Navigate to the location of the File.
Click the file. It will appear in section.
Click the Saving button.

Please attach the logs for my review.

Wait for further instructions
====

Run this tool on one computer only.

If you have two compromised computer start a new topic for this second computer.
Attached the logs created from running the FRST program.


 

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I after running another linux-based rescue disc I was unable to boot back into windows even with the steps found on youtube videos so I had to transfer important files and reinstall windows. I was trying to avoid this, but since I could no longer boot it had to be done. 

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