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How do I disable the upgrade reminder?

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I'm using v. 2.2.1.1043 on Windows 7 Home Premium 64-bit. Each time I start my PC, I get the "new version is ready to be installed" popup. I can click "Later" and it goes away, but I'd like to completely disable it. I do not wish to upgrade to the new version. 

Is it possible to disable it? How?

 

Thanks for your assistance.

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Greetings,

While you may not wish to upgrade to the latest version of Malwarebytes, version 4.0, version 2.2 is extremely outdated and incompatible with the vast majority of signatures used for targeting most current threats by the Malwarebytes Research team.  This means that while you will still receive database updates, your version of Malwarebytes will be incapable of detecting a very large number of threats that more recent versions of Malwarebytes can using the same databases/signatures.  At the very least I would advise upgrading to version 3.8 which is the last version before version 4.0.  It is substantially improved over version 2.2 and includes a new detection engine, new protection modules, and many new features and protection and detection capabilities.

If you would like to upgrade to version 3.8 you can download it here.  You can either remove version 2.2 then install version 3 or simply install version 3 over the top of your existing installation, however it will likely prompt you to restart your system to complete the process either way.

Beyond that, if there is some specific issue with Malwarebytes 4 that you are having which is preventing you from upgrading, please let us know as it is probably an issue that we can either fix or provide guidance to you in working around it.

With all of that said, if you are still determined to remain on version 2.2 then you will need to disable the option for Malwarebytes to check for and download new program updates when checking for database updates.  This option should be somewhere under settings.

Additionally, you may need to delete a registry value stating that a new program update is pending.  I believe this entry exists under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes, however it may be somewhere under the current user's registry hive such as HKEY_CURRENT_USER\Software\Malwarebytes.  Once you've found the correct location you should see an entry that says something similar to 'new version pending' or 'upgrade pending', possibly naming a path to the installer which points to somewhere similar to C:\ProgramData\Malwarebytes\MBAMService and showing the name of a setup EXE installer file (something along the lines of mbam-setup.exe or similar).  If you find this entry, either change the value to False if it currently says True or delete the path\file info if it just lists a path to the upgrade installer.  You will also need to delete the downloaded installer for the new version which should exist somewhere under Malwarebytes' ProgramData folder.  You will likely need to first exit Malwarebytes before attempting and of this as self-protection in Malwarebytes will likely prevent making any of these changes or deletions, however once the change is made you should be able to then restart your system and the alerts should be gone, and as long as you changed the setting for Malwarebytes not to download new program versions when checking for database updates, it should not return.

I apologize that I cannot be more specific, however many changes have been made to Malwarebytes and how new version alerts and upgrades work since version 2.2 so I'm working mostly from memory.

If you still aren't able to accomplish what you are trying to do then please do the following and we will do our best to assist you in eliminating the alerts:

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  3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

Please let us know how it goes and provide the requested ZIP file if necessary to receive further assistance.

Thanks

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Thanks, sort of. 😉 Looks like I'll either have to put up with the pop-up or uninstall completely.

There is nothing inside the MBAM Settings to "disable the option Malwarebytes to check for and download new program updates when checking for database updates.  This option should be somewhere under settings." As for the Registry, the closest thing I found in the Registry was "notifyinstallprogram," and the value was 1. (I left it as is.)

I had many issues with version 3. That's why I reverted to v. 2.2.1.1043 and found a way to disable the nag to upgrade. Judging from some of the posts in this support forum, it appears there are problems with v.4 that I'd rather not have to deal with.

MBAM-Settings.JPG

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4 minutes ago, Bazinga said:

I had many issues with version 3.

Version 3 is out of date and you can skip that one. Version 4 does not have as many issues as forum posts seem to make people think. 

But since we do not know anything about your OS, other software, or hardware it is impossible to know what issues you may or may not have.

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1 minute ago, Porthos said:

Version 3 is out of date and you can skip that one. Version 4 does not have as many issues as forum posts seem to make people think. 

But since we do not know anything about your OS, other software, or hardware it is impossible to know what issues you may or may not have.

I'm glad people actually offer suggestions to people having issues. I do! What I don't like is when software is released with what appears to be little real world testing that leads to system freezes, high RAM usage, Internet disconnections and the like. The paying customers become the company's testers which is unfair to those who paid for a working product. I just want my PC to work, something it's been doing well for several years.

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25 minutes ago, Bazinga said:

 I just want my PC to work, something it's been doing well for several years.

Agreed and with millions of users the vast majority are working without issue. Computers and malware removal / protection is complex as their are so many various different hardware and software configurations out there. As with all software, we too continue to work on issues for customers as we get reports.

Thank you

 

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