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TeddyBear

"Error during a scan has occurred. Scan can't Continue"

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Hello. I have been using Malwarebytes Anti-Rootkit  for years now. First time, I have continuously getting "Error during a scan has occurred. Scan can't Continue."

My computer is on Windows 7 with latest updates. My Anti-Rootkit is version v1.10.3.1001 with the latest database.  I have tried to run it as Administrator but the problem remains. 

Please help.

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Greetings,

Please try uninstalling Malwarebytes Anti-Rootkit and see if you can run Malwarebytes for Windows with the rootkit scanning option enabled (it has the same capabilities as the standalone Anti-Rootkit scanner).  You can download the latest version of Malwarebytes from here.  Once it is installed, open Malwarebytes and access the settings by clicking the gear icon in the upper right then go to the Security tab and scroll down to Scan options and enable the option Scan for rootkits then return to the main menu by clicking the small gray X to close settings and then click the Scan button and allow the scan to complete.  Have Malwarebytes remove any threats detected and restart your system if prompted to do so.

Please let us know how it goes.

Thanks

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4 hours ago, exile360 said:

Greetings,

Please try uninstalling Malwarebytes Anti-Rootkit and see if you can run Malwarebytes for Windows with the rootkit scanning option enabled (it has the same capabilities as the standalone Anti-Rootkit scanner).  You can download the latest version of Malwarebytes from here.  Once it is installed, open Malwarebytes and access the settings by clicking the gear icon in the upper right then go to the Security tab and scroll down to Scan options and enable the option Scan for rootkits then return to the main menu by clicking the small gray X to close settings and then click the Scan button and allow the scan to complete.  Have Malwarebytes remove any threats detected and restart your system if prompted to do so.

Please let us know how it goes.

Thanks

I have done your instruction and no rootkit was found. I guess I am good then. Many thanks for the help.

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You're welcome, I'm glad to be of service :)

If there is anything else we might assist you with please let us know.

Thanks

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