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boombocman

windows command processor

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Hello! I've been having some unusual behavior from my computer lately and nothing seems to be helping. I've been getting a pop-up on my pc from something called "windows command processor" and it wants administrative permissions. I always shows on startup and when I click it off it some times asks again later. I ran a malware bytes scan, a mcafee full scan, and a norton scan and it still persists. I have also noticed a folder known as oobelibmkey.log in my appdata/local folder and I everytime I delete it, it comes back a couple minutes later. I have a hunch it's ransomware trying to run. can anybody tell me how to get rid of this?

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Choose a File.
Navigate to the location of the File.
Click the file. It will appear in section.
Click the Saving button.

Please attach the logs for my review.

Wait for further instructions
====

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Thanks

 

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