Marin23 #1 Posted January 19 Hello, I made my first computer about 5 months ago, I activated the Windows with kmspico. For the first 2 weeks everything worked fine: Windows update, Windows defender etc. But then problems started to occur: I stopped getting the update, the Windows defender stopped working and the computer started acting strange, sometimes it would shut down or restart or lose the signal from gpu. I would just like to try to fix the windows update and the windows defender because I do not feel safe while using this computer. Even though I know reinstalling Windows will be the best option, I do not wont to lose all the data and files, first I want to try to fix it. I started looking at this post: https://forums.malwarebytes.com/topic/241381-kmspico-installed-problem-with-windows-10/ but i figured out the post was closed so i decided to open my topic. Thanks in advance. Share this post Link to post Share on other sites
Marin23 #2 Posted January 19 i did a FRST scan Addition.txt FRST.txt Share this post Link to post Share on other sites
nasdaq #3 Posted January 19 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. fixlist.txt Share this post Link to post Share on other sites
Marin23 #6 Posted January 19 Windows update and security still does not work Share this post Link to post Share on other sites
nasdaq #7 Posted January 19 Hi, Download Farbar's Service Scanner utilityhttp://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/ and Save to your Desktop. If using Windows 7 or above, Right-Click on fss.exe and select Run As Administrator. If using XP, double-click to start. Answer Yes to ok when prompted. If your firewall then puts out a prompt, again, allow it to run. Once FSS is on-screen, be sure the following items are checkmarked:Internet Services Windows Firewall System Restore Security Center/Action Center Windows Update Windows Defender Other Services Click on "Scan". It will create a log (FSS.txt) in the same directory the tool is run. Copy & Paste contents of FSS.txt into your reply. === Share this post Link to post Share on other sites
Marin23 #8 Posted January 19 Hello after I downloaded fix, I managed to download and install the windows update manually and now everything works. Thank you for your help. Share this post Link to post Share on other sites
Maurice Naggar #10 Posted January 25 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks Share this post Link to post Share on other sites
