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JRKY

Surface Pro X The Malwarebytes is unable to load the Anti-Rootkit DDA Drive

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Surface Pro X failed to complete installation with MalwareBytes.

Error occur The Malwarebytes is unable to load the Anti-Rootkit DDA Driver  error 
after reboot Surface Pro X, cannot repair System and freeze at Windows Logo.

 

I just Factory reset Surface pro X.

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4 minutes ago, JRKY said:

Surface Pro X failed to complete installation with MalwareBytes.

Error occur The Malwarebytes is unable to load the Anti-Rootkit DDA Driver  error 
after reboot Surface Pro X, cannot repair System and freeze at Windows Logo.

 

I just Factory reset Surface pro X.

If this the ARM based Surface MB is NOT compatible. https://support.malwarebytes.com/docs/DOC-3635

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Hi @JRKY,

As mentioned above, Malwarebytes is unfortunately not currently compatible with ARM systems. We will be releasing an updated installer that blocks installation on these systems.

At this current time, there is no workaround and Malwarebytes should not be installed on the machine.

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