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RonHarr

Multiple restarts on install

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23 minutes ago, RonHarr said:

I have same problem. Definitely caused by latest update. 

Please get the logs asked for in my above post.

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If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

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After successfully shutting down using 2nd Win 10 (in dual boot), not having updated MWB in that system, I booted into UEFI and noticed a USB Keyboard/Remote Power On and USB Mouse Power On. Now these were previously set to enabled and shut down was occurring without mishap from either of the Win 10 systems. After MWB update on first system but not second, shutdown was normal in the second but in constant restart loop in first.

After disabling USB Keyboard/Remote Power On and USB Mouse Power  in UEFI, the first, updated, system shut down normally. I have no idea what the connection might be between MWB and these UEFI functions but other than ghostly coincidence there must be.

Thanks for your attention. If the issue recurs on either system, I will indeed send in log files.

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It may be related to fast startup which is known to sometimes cause issues with Malwarebytes and many other applications.  Details on disabling it can be found here as well as here.

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