Crash everynight caused by mwac.sys driver

[Scott_M]

I had the blue screen error as well tonight.

122319-11546-01.dmp    12/23/2019 8:04:16 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`00000008    00000000`00000002    00000000`00000000    fffff801`20d02cc3    mwac.sys    mwac.sys+2cc3    Malwarebytes Web Protection    Malwarebytes Web Protection    Malwarebytes    1.0.0.30    x64    ntoskrnl.exe+1c14e0                    C:\WINDOWS\Minidump\122319-11546-01.dmp    8    15    18362    2,299,548    12/23/2019 8:06:40 PM    


I was opening my security camera app to see who was at the front door when it blue screened.

mbst-grab-results.zip

[Scott_M]

4 hours ago, Jackietools said:

Which security app do you have. I have Windows 10 Ring app installed on my PC>

Ezviz Studio.

[Scott_M]

mini dump file as requested

Download link 
https://wetransfer.com/downloads/2a0e0afb1d53d7579dfaf0344482fe3d20191226181337/75feb61f32325ab0cb940efc0f3fd64820191226181337/74fd60

1 item 
122319-11546-01.dmp 
2.19 MB 

[Scott_M]

Just an FYI, I have not had a repeat of the BSOD and I didn't change any settings. All protections ON.

 

 

[nikhils]

Hello @Scott_M

Thank you for letting us know. Also do you by any chance have the C:\windows\memory.dmp file on your system ?

Thank you.

[Scott_M]

1 minute ago, nikhils said:

Hello @Scott_M

Thank you for letting us know. Also do you by any chance have the C:\windows\memory.dmp file on your system ?

Thank you.

Two posts up... I sent it yesterday. Oddly enough it was really small like 2 MB.

[nikhils]

Hello @Scott_M

Those indicate a mini dump. Wondering if you had a full memory dump. That would be much larger.

[Scott_M]

Just now, Scott_M said:

Two posts up... I sent it yesterday. Oddly enough it was really small like 2 MB.

disregard this reply. I found the 2GB+ file. Will send now.

[nikhils]

Hello @Scott_M

I have split your post into a new one for easier tracking.

Please use wetransfer.com for sending large files.

Thank you.

[Scott_M]

here is wetransfer link:

https://we.tl/t-GrjHnlr1GC

[nikhils]

Thank you @Scott_M