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Fluens

Google Chrome opening new windows on it's own.

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Hello, the last few days I have had an issue with google chrome opening new windows to random advertisements. My Malwarebytes log comes up with nothing. I have attached it anyway, as well as the FRST log and a hijackthis file.

My chrome settings are all clear, new tabs I open go to where I want them to be. The new window issue seems to pop up in pairs as well.

Any advice would be appreciated.
Cheers, Fluens.

FRST.txt hijackthis.log Malware export.txt

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Your logs are clean.

You may be dealing with was we call PUSH advertisement.

Browser push notifications: a feature asking to be abused
https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

Check your compromised browser(s).

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Thank you for the advice so far. I went through the push notification settings for Chrome, it did not fix the issue however. Is there anything else it could be?
 

Cheers, Fluens.

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Hi
Sorry for this delayi. I had internet issues yesterday.

If the problem persists and Chrome is Synced with other Devices reset it.

https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/
https://support.google.com/chrome/answer/185277

Execute the suggested fix.

Restart the computer normally.
===========

If the problem persist your copy of Chrome may have been compromised

Remove and re-install Chrome. Follow these instructions.


step1.gif Remove Chrome from your Computer and reinstall a fresh copy later.

Skip you have all ready done that.
step2.gifIf you remove the syncing of your account you must remove it before you save your bookmarks etc...
Delete Your Google Chrome Browser Sync Data if you sync with other devices. <- Important ...
https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/

step3.gif Before you remove Chrome Export your Bookmarks
Chrome will export your bookmarks as a HTML file, which you can then import into another browser.
How To: http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks

step4.gif Before you remove Chrome Export your Passwords
How to export your saved passwords from Chrome
https://www.google.com/search?q=chrome+export+password&oq=chrome+export+password&aqs=chrome..69i57j69i60l2.7991j0j7&sourceid=chrome&ie=UTF-8

step5.gif Clear your Chrome cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

step6.gif Remove Chrome using the the instructions on this page.
https://support.google.com/chrome/answer/95319?hl=en

step7.gif Re-install Chrome and the Bookmarks.
<<<>>

Keep me posted.

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Hello, sorry for the delay (holiday period).

Both of these fixes did not work sadly. 
 

Cheers, Fluens.

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

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This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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