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Scan Scheduler Time Change Not Shown Until ReOpen

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When you change an existing Scheduled Scan Time, the change is not reflected in the UI upon Apply or Save.

When you close the UI and reopen the UI the new scheduled time is now shown.

Malwarebytes version:
Update package version: 1.0.16458
Component package version: 1.0.785

Edited by USATechnologyCenter
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8 minutes ago, USATechnologyCenter said:

When you close the UI and reopen the UI the new scheduled time is now shown.

Please try uninstalling and reinstalling Malwarebytes for Windows using the Malwarebytes Support tool. 

Uninstall and reinstall using the Malwarebytes Support Tool

Please have lots of patience with the tool.  The first phase is a cleanup and does require a Windows Restart.
After the Restart, it may take 2 - 3 - 4 minutes till the Support tool screen shows up.   Please be patient and have faith.  Wait for it, whatever it takes.
The 2nd phase is where it offers to do a new Install.

 Let me know if that clears up the issue or not.

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I just ran the Support Tool at Version and let it reinstall Malwarebytes.  Still at the same version/update/component level after reinstall.

The issue is resolved after a support tool clean install.

I can't have customers do this on their own, and each machine has User Access enabled/password protected for all settings, different time schedules per machine (Quick Scan Daily, Threat Scan Weekly) etc.

Hoping for a fix in a future update.  Since this is minor and there is a work around by just closing the UI and reopen, I will wait for a fix via updates (less impact on machines/clients and me trying to do a support tool cleanup everywhere).

Thank you for the quick responses and suggestion. 

Glad you confirmed the issue also, on another client of yours, even at a different version (i.e. with beta update).

Edited by USATechnologyCenter
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  • 2 weeks later...

This issue affects more than just changing the time for a scheduled scan.  When this problem exists, any edit that is done to a scheduled scan will not be reflected until you close the UI and reopen it.  I have tried to edit the starting date/time, frequency and if-missed info.  Also tried to add a new scheduled scan and delete an existing scan.  None of those changes were reflected until I closed and reopened the UI.

As was suggested, I solved the problem by uninstalling and reinstalling Malwarebytes using the Malwarebytes Support tool.

I'm only reporting here to give additional feedback to the original reported problem.  I've attached my logs that were created before the uninstall/reinstall.


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