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Lifetime license blacklisted


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Hi,

I bought a lifetime license from a reseller via an ecommerce portal previously and had been using it without issues until the recent Malware upgrade. After the update, it is as per subject.

The license was not registered to my Malware account as it is something new which I am unaware of. I am now in a fix as I am left without real-time protection, and can't find a way to get my license working again.

I understand that Malwarebytes is honoring lifetime licenses and continuing support.

Since that is the case, please help to look into my case.

I have created a support ticket 2791834.

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9 minutes ago, Ciccio said:

I understand that Malwarebytes is honoring lifetime licenses and continuing support.

As long as it was an authorized reseller the yes you will have no issue.

You need to create a support ticket. They are the only ones that can assist. Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help

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