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RomanCart

ANSWERED Still Blocked

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Hi,

On the 9th we reported that Romancart.com was blocked

MB said it would be unblocked after the next update. (Thread is on this forum)

I read that updates can happen several times a day. 

However 9 days later we have Malwarebytes users still reporting it as blocked.

Are you sure it was unblocked?

RomanCart.com is a shopping cart used by thousands of merchants. Blocking it is a bit like blocking PayPal if one of their merchants triggered your system.

It would be great if RomanCart.com could be whitelisted in some way to prevent this happening again as it potentially affects lots of unrelated merchants.

Or is this because the malwarebytes users have not updated for some reason?

Thanks

Simon

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Hi,

We don't actually use Malwarebytes ourselves so unfortunately I don't have anything to send you - I'm just relaying what we are being told by people using our system.

I just wanted to make sure it has been unblocked.

Many Thanks

Simon

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The domain you listed was unblocked but since you have no log or further details, maybe other sub-domains are blocked? If you have more details this can help us find any other domains that could be causing a block on your domain. 

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1 minute ago, RomanCart said:

note that the lates problem reported was with secure.romancart.com

 

Just now, Zynthesist said:

The domain you listed was unblocked but since you have no log or further details, maybe other sub-domains are blocked? If you have more details this can help us find any other domains that could be causing a block on your domain. 

Ok, now I see. secure.romancart[.]com will be removed.

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Hi,

Thanks for the reply...

we use

www.romancart.com

secure.romancart.com

remote.romancart.com

cart.romancart.com

 

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