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ciabaros

Malwarebytes is behaving like Adware

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I've installed the recent MalwareBytes free version 4 without any realtime protection.

I have turned off system tray notifications (see attached).

Now I'm getting random Malwarebytes ads popping up on my desktop to buy the full program (see attached). These also do not go away without being explicitly closed.

This is intrusive, unsolicited and not related to why I installed the program (I will buy when I decide to buy), and I can't disable the behaviour in settings... That covers about 80% of the characteristics of AdWare, which I find ironic at least..

Short of uninstalling the program, are there any thoughts, explanations or suggestions for this?

malwarebytes_is_adware.png

malwarebytes_notification_setting.png

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2 hours ago, ciabaros said:

I've installed the recent MalwareBytes free version 4 without any realtime protection.

I have turned off system tray notifications (see attached).

Now I'm getting random Malwarebytes ads popping up on my desktop to buy the full program (see attached). These also do not go away without being explicitly closed.

This is intrusive, unsolicited and not related to why I installed the program (I will buy when I decide to buy), and I can't disable the behaviour in settings... That covers about 80% of the characteristics of AdWare, which I find ironic at least..

Short of uninstalling the program, are there any thoughts, explanations or suggestions for this?

Thank you for providing your feedback, we'll keep this in mind for future updates.

  • Your post mentions that you've installed Malwarebytes v4 however the screenshot you provided appears to show version 3 of the product. Can you please clarify?
  • The Notification setting you referenced only controls informational alerts that appear as a result of a detection event from a scan or when triggered by real-time protection. Unfortunately it's not intended to prevent the type of alert you referenced.
  • This type of alert is intended for the free version of Malwarebytes, Premium users have a different experience.

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I updated, but apparently not to version 4. It's still 3.8.3.

In any case, I can understand how a free piece of software would advertise while being used, or while providing some clear benefit at that time (like Avast, which offers some realtime protection), but for a software to pop up ads while it's running in the background, mainly because it's actually annoying to turn off while not in use (due to admin privilege shut down requirement)... feels a bit too pushy, and certainly too annoying for me to keep evaluating via the free version.

I leave this as my opinion/feedback, in case it helps to balance your software's user adoption with sales' apetite for upgrade conversion 😃

Thanks for the clarifications.

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Yes, they do guard the application behind UAC requiring admin approval to prevent malware from being able to try and automate the termination of the program from memory.  It's a self-protection measure to try and keep Malwarebytes up and running in hostile environments so that it can still be used to try and alleviate any present threats.

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