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False Positive detection - Please resolve

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Not sure if this is the place to report possible false positives.  I recently downloaded another malware/cleaner program, and MB identified it as malware.  I spoke with the tech from the app, and she said to disable MB then download.  I did this, got the app, and it seemed to work.  However, MB keeps identifying it as malware and quarantines it.  Attached are the log files.  Thanks

Possible false positive 1.txt Possible false positive 2.txt

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Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 12/15/19
Protection Event Time: 9:50 AM
Log File: 5cb00872-1f63-11ea-b88e-842b2baf1a89.json

-Software Information-
Version: 4.0.4.49
Components Version: 1.0.770
Update Package Version: 1.0.16214
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: System

-Blocked Malware Details-
File: 1
Generic.Malware/Suspicious, C:\Users\Ross\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6C799SHD\pctuneuppro.exe, Quarantined, 0, 392686, 1.0.16214, , shuriken, 


(end)

 

alwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 12/15/19
Protection Event Time: 9:50 AM
Log File: 5cb00872-1f63-11ea-b88e-842b2baf1a89.json

-Software Information-
Version: 4.0.4.49
Components Version: 1.0.770
Update Package Version: 1.0.16214
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: System

-Blocked Malware Details-
File: 1
Generic.Malware/Suspicious, C:\Users\Ross\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6C799SHD\pctuneuppro.exe, Quarantined, 0, 392686, 1.0.16214, , shuriken, 


(end)

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Hi,

Can you zip and attach he .exe in question? pctuneuppro.exe

Thanks!

Edited by thisisu

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