Edwards_Kenway 0 Posted December 16, 2019 ID:1350995 Share Posted December 16, 2019 I just signed up after finding out with a quick and first scan ever of AdwCleaner that I am infected with PUP.Optional.Legacy. There were about 3 other PUP infections that were easily removed upon restart. This one kept coming back up with a new scan right away. Here are the logs of the AdwCleaner scan. MalwareBytes itself didn't pick up any threats. I had formatted recently and still, I don't know but what to do Link to post Share on other sites
Edwards_Kenway 0 Posted December 16, 2019 Author ID:1351125 Share Posted December 16, 2019 i'm need suport malwarebytes! Link to post Share on other sites
Root Admin AdvancedSetup 259 Posted December 16, 2019 Root Admin ID:1351197 Share Posted December 16, 2019 Hello @Edwards_Kenway Please run the following steps and post back the logs as an attachment when ready.STEP 01 If you're already running Malwarebytes then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes installed yet please download it from here and install it. Once installed then open Malwarebytes and select Scan and let it run. Once the scan is completed click on the View Report button, then the Export button and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know in your next reply. STEP 02 Please download AdwCleaner by Malwarebytes and save the file to your Desktop. Right-click on the program and select Run as Administrator to start the tool. Accept the Terms of use. Wait until the database is updated. Click Scan Now. When finished, please click Clean & Repair. Your PC should reboot now if any items were found. After reboot, a log file will be opened. Attach or Copy its content into your next reply. RESTART THE COMPUTER Before running Step 3 STEP 03 Please download the Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a checkmark here. Please attach the Additions.txt log to your reply as well. Thanks Link to post Share on other sites
Maurice Naggar 219 Posted January 5, 2020 ID:1354244 Share Posted January 5, 2020 Hello @Edwards_Kenway How are things ? Are you still with us ? Link to post Share on other sites
Maurice Naggar 219 Posted January 10, 2020 ID:1355235 Share Posted January 10, 2020 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites
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