Lapsed email address

[ralphGmail]

I bought Malwarebytes several years ago. At some point I deleted the email address which I had used to sign up. How do I transfer my account to a new email address (when I can't access the old one)?

[nukecad]

You will need to contact support and create a ticket to get the associated email changed:

https://support.malwarebytes.com/community/consumer/pages/contact-us

Note that the US is currently having a party weekend so replies may be delayed.

Edited November 29, 2019 by nukecad

[exile360]

If you already created an account at My.Malwarebytes.com for managing your licenses (something I highly recommend doing) you should be able to change your email address by following the instructions in this support article.  If not, then yes, you will need to contact Support as suggested above.