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randyyy

ANSWERED [ RESOLVED ] Can't activate license key

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When i put my license key into the bar and press acitvate this pops up "network connection error" and after that error i also get a "installation_token not found". 

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Hello @randyyy and :welcome:

While we wait for forum Administrators to move your topic to the most appropriate sub-forum, please sequentially follow the directions below from the following document and post back the requested report archive (mbst-grab-results.zip) for review and assistance:

https://support.malwarebytes.com/docs/DOC-2396

Thank you

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Greetings,

I believe I see what the problem is.  The following entries must be removed from your HOSTS file:

Hosts File Blocks
==================================
Host data:    0.0.0.0 serius.mwbsys.com
Host data:    0.0.0.0 keystone.mwbsys.com

Instructions on resetting your HOSTS file can be found in this Microsoft support article.

Please let us know if the issue is resolved or not.

Thanks

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