Kaspersky 2019 update (j) compatibility

[dagar74]

Last night Kaspersky Total Security updated to 19.0.0.1088(j) and also installed a new password manager. As soon as the installation was finished, when I tried to save an open Word 2016 document, Word froze and would not respond. The computer would not open Task Manager or shut down normally. I had to power it off. Upon restart, I uninstalled the new Password Manager and turned off Ransomware protection in Malwarebytes Premium 3.8.3 since I am guessing that this may be the same incompatibility problem reported on Malwarebytes Forums with KIS 20.0.14.1085(e).  I have been staying at Kaspersky 2019 to avoid the issues that have been reported here between the latest 2020 e version and Malwarebytes but that apparently no longer works.

I have used Kaspersky Total Security and Malwarebytes Premium, with exclusions set in both programs for many years without a problem until yesterday’s Kaspersky update to the (j) revision. I posted this same information on the Kaspersky Total Security Community web page a few minutes ago. With Malwarebytes Ransomware Protection turned off, I am not experiencing any problems today, but am just posting this so others will no about the potential new issue with Kasperksy 2019 compatibility. I will continue watching this Forum to see if the current efforts results in a fix for Kaspersky 2020/Malwarebytes compatibility, and if/when that happens I will upgrade Kaspersky to the 2020 version. 

[Malwarebytes]

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[exile360]

Greetings,

Thank you for reporting this.  I will be sure to inform the Product team about this issue.  Hopefully the problem will be resolved soon through the efforts of the Developers.

Please let us know if anything changes or if you find any further issues.

Thanks

[Davidtoo]

Unless or until Malwarebytes and Kaspersky reach an agreement on compatibility, I have learned to just go with Kaspersky.   I have several long term licenses available for malwarebytes and two of them are used on my daughters' apple computers.  The others simply will lie inactive.  I use windows though and I just don't think anything can beat Kaspersky for overall solid protection.  I still use Malwarebytes free to scan but it never finds anything because I assume Kaspersky lets nothing in. I would love to use Malwarebytes as secondary protection, but if they are not compatible they are not compatible, so that is the way it goes I guess. 

[danielfcoelho]

I have the same problem here. I use MBAM together with Kaspersky Internet Security, and after upgrading KIS to version 2020 the system started to have instabilities, only returned to normal after I uninstalled MBAM. I spent three days using just KIS and the computer worked normal, but it was just installing MBAM again that started to crash everything.

[exile360]

You must temporarily disable Kaspersky, then install Malwarebytes, then disable the Ransomware Protection component in Malwarebytes, then reboot and re-enable Kaspersky and you should be able to run the two together with Ransomware Protection disabled in Malwarebytes until this issue is resolved.  Please also note that this issue came about as a result in a change implemented in the most recent Kaspersky builds; it was not due to a change in Malwarebytes and appears to affect all versions of Malwarebytes (both 3.x and 4.x) however the Developers of both companies are working to resolve this issue so hopefully we will see an update that fixes it soon.

[Maurice Naggar]

 Hi,

This should be of interest to all who have both Kaspersky 2020  and Malwarebytes 4 Premium

There is a new Malwarebytes Beta 4.1.0.56 version 1.0.853 component package update that addresses a few issues.  Those include

Quote

Certain Ransomware protection incompatibilities with Kaspersky, iTunes and Photoshop

See the announcement here https://forums.malwarebytes.com/topic/257042-malwarebytes-41-beta/?do=findComment&comment=1367093

 

If your Malwarebytes 4 program is already enabled to Beta option, a number of you will be prompted to get the update.

If your pc does not have 1.0.853 component package update, and are in the Beta, you can just go to the General tab and do a "Check for updates"

 

If you need to turn on the Beta option, go to Settings >> General tab, scroll down to Beta Updates and enable it.

 

If you elect to not get the beta, monitor the top pinned notes for future announcement of release

https://forums.malwarebytes.com/forum/41-malwarebytes-for-windows-support-forum/

 

You can easily check the details of your MB4 installation by going to Settings >  About tab

NOTE:  IF you currently have the standalone Malwarebytes Anti-Ransomware Beta, you will want to uninstall that first & do a Windows Restart & then get the BETA  MB4.

[AdvancedSetup]

Malwarebytes Components Update: 4.1.0.56 version 1.0.854 addresses Certain Ransomware protection incompatibilities with Kaspersky

This release includes, along with other things, the fix for Kaspersky, iTunes and Photoshop

If your PC is already on Version 4  ( regular or beta) you will be updated to it automatically as long as automatic updates are enabled. If you have temporarily disabled them then please enable them to allow this update.

 

The original Kaspersky conflict issue was due to a change made by Kaspersky on their Antivirus 20.0.14.1085(patch E) programs. As their change was causing issues for our users we took it upon ourselves to work on developing a workaround for this conflict.

Kaspersky Anti-Virus 20 version 20.0.14.1085 was released on July 24, 2019
Patch E for Kaspersky Anti-Virus version 20.0.14.1085 was released on October 23, 2019 which is when the issue was first reported to us.
Patch I for Kaspersky Anti-Virus version 20.0.14.1085 was released on February 18, 2020 and is the latest at the time of this posting on 2020-03-19

 

Please note that although our update works around this issue, at any time in the future another update from Kaspersky could once again potentially create another conflict. This applies to most other security software as well since we do not have control over what other security program changes other vendors make. On Windows 10 the built-in Microsoft Windows Defender has consistently worked pretty well alongside Malwarebytes when enabled for quite a while now for those that have chosen to use it.