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MBAM, HJT, Root Repel wont run


Robogeek

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I got this virus 1 or 2 days ago and have been trying to get rid of it ive run my anti virus (Nod 32) i have tried to run MBAM but after it starts scanning it closes and will not let me re-open it unless i re-install it and then it does the same again, i have also tried running HJT but it closes when it starts a scan and the same thing happens with root repeal i have tried running MBAM in safe mode and the same thing happens. also certain pages on when searched on google (HJTsite, and Download.com) when i click on links it takes me to a advertised site the only way i can access them is by typing the address in the address bar .i have seen other threads regarding this but the instructions were for that person only...im running windows xp....if theres any way people no how to stop this please say and any other information required i can give you

Thankyou in advance

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  • 2 weeks later...

Hello and welcome to the Malwarebytes forum!

Please follow the instructions mentioned over here: http://www.malwarebytes.org/forums/index.php?showtopic=9573

Then run RR. If any tools don't work, just let me know and describe what occurred.

Download and run RootRepeal CR

Please download RootRepeal from the following location and save it to your desktop.

  • Unzip the RootRepeal.zip file it to it's own folder. (If you did not use the "Direct Download" mirror to download RootRepeal).
  • Close/Disable all other programs especially your security programs (anti-spyware, anti-virus, and firewall) Refer to this page, if you are unsure how.
  • Physically disconnect your machine from the internet as your system will be unprotected.
  • Double-click on RootRepeal.exe to run it. If you are using Vista, please right-click and run as Administrator...
  • Click the reportTab.png tab at the bottom.
  • Now press the btnScan.png button.
  • A box will pop up, check the boxes beside All Seven options/scan area
    RR_checkbox.jpg
  • Now click OK.
  • Another box will open, check the boxes beside all the drives, eg : C:\, then click OK.
  • The scan will take a little while to run, so let it go unhindered.
  • Once it is done, click the Save Report button. saveReport.png
  • Save it as RepealScan and save it to your desktop
  • Reconnect to the internet.
  • Post the contents of that log in your reply please.

Then, please give me an update of the condition of your machine and what problems or symptoms you may have.

With Regards,

Extremeboy

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Thanks for the reply but its too late :D my pc wouldnt start up normally or safe mode and would just blue screen after the windows loading screen when i looked at the drive on another pc it said it was 0gb big and had no data on it and it wouldnt format so ive got a new hard drive and stuff now

thankyou for the help anyway :D

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Okay. I appreciate you letting me know.

Sorry, that we couldn't help earlier. We have several logs and we're overwhelmed sometimes as well.

Thanks for letting me know. Below are some prevention tips and I'll close of this topic shortly.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:

[*]Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a sm

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Hello.

Since the problem appears to be resolved, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,

Extremeboy

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