Jump to content
MAXBAR1

Problems with REPORT NUMBER in Italy

Recommended Posts

I tried to report an Italian telephone number unknown to me and totally outside my geographic area that tried to contact me and that has a reputation (even with similar numbers) as abandoned call or telemarketing.
The number in question was +39 051 xxxxxx.
When I entered it, the procedure was successful but it was transformed into +39 51 xxxxxx, thus losing the 0 of the prefix of the urban area (specifically the urban area of Bologna).
I then deleted it being inserted incorrectly.
I wanted to ask if it was normal or if there are still problems with Italian numbers?
I thank all those who will clarify my doubts.
Have a nice weekend
Massimiliano

Share this post


Link to post
Share on other sites

@treed  I wanted to ask if  if the problem presented above was normal or if there are still problems with Italian numbers?

Edited by MAXBAR1

Share this post


Link to post
Share on other sites

Greetings,

I don't have an answer for you, however I did want to let you know that I did report your findings to the Product team for review and testing back when you originally posted it so they are aware of it, so if it is an issue then the QA team should be able to verify it and work with the Devs to fix it.

Share this post


Link to post
Share on other sites

I’ll just point out that this is an informal discussion area. If the issue is critical to your operation, you’d be far better off opening a support ticket where the staff can work directly with you until it’s resolved to your satisfaction.

Share this post


Link to post
Share on other sites

I only reported it as feedback, as a beta-tester, and being the first time I try to report a number.

In fact, the zone prefix is cut, so I don't know if, once released for Italy, the app can correctly block the numbers indicated by the users.

It will thus be useless for Italian users because it will not be able to block unwanted numbers; the function will not be usable therefore. If in fact it is registered with a 51 prefix instead of 051 it will not be able to block anything and will make the Call Blocking function (moreover one of the paid ones) completely useless for Italian users.

For more information point out that the area codes in Italy are all composed of two, three or four digits with always a 0 as the first digit, and the Mobile prefixes are all three digits and all start with the number 3 whatever the operator

 

In the meantime I also opened, as advised by @alvarnell (thank you), a support ticket.

 

Edited by MAXBAR1
Added Support Ticket Information

Share this post


Link to post
Share on other sites

The forum software can often translate in unexpected ways. If you're wanting to ensure accurate posted data please attach it as a text file

Thank you

 

Share this post


Link to post
Share on other sites

Hi @MAXBAR1,

Malwarebytes for iOS currently support US format number.

As in your case, you have number +39 051 xxxxxx

Can we try adding one more digit at the end ie xxxxxxx so check if this shows the zero.

Share this post


Link to post
Share on other sites

Beta 1.4.4 (1.8) update receveid.

Thanks

I tried to report three typical Italian numbers, obviously invented, two  landline phone numbers and one mobile number and the report worked correctly (at least for Italy).

Thanks to @treed , @adas and to all developers.

Now I hope it will be released as soon as possible in Italy, perhaps with the  calls function still in beta, so that more and more users can contribute to populating the database of Italian telephone numbers.

Thanks again

Good day

Massimiliano

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.