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Elwoodave

Full screen Pop-up ad from Google play.

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Hello, 

I just started getting A full screen Pop-up ad from Google play,  usually when I wake my phone up and it's The first thing thing on my screen. Once it came up in my browser. What is this, and how do I get rid of it? 

I have not installed any new apps in over a week. It's been going on for 2 days.

I've been sending and receiving emails from Craigslist about vehicles,  could I have gotten malware from The email's or text messages?

 

Thank you for your time.

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Hi @Elwood,

Sounds like you may gotten Adware.  It could be that an app you already had installed on your phone was updated, or an ad SDK code within an app suddenly became more aggressive.  If you send an Apps Report, I can look further into it.

To send an Apps Report with Malwarebytes for Android use the following instructions.

1.Open the Malwarebytes for Android app.

2.Tap the Menu icon.

3. Tap Your apps.

4. Tap three lines icon in upper right corner.

5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included.

At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum.  This allows our support staff to know where to direct it.

By sending the Apps Report, you will create a ticket in our support system.

Private Message (PM) me the email used and/or the ticket number assigned.

Nathan

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