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Malwarebytes Anti-Malware (reboot) won't go away


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Earlier today I ran a quick scan to get rid of one of those fake anti virus programs. Anyway, long story short after Malwarebytes got rid of it the "Malwarebytes Anti-malware (reboot)" entry appeared and I've rebooted several times only to find that, that entry is still there.

Anyone have any ideas as to why this might be?

I'm sorry if I'm posting in the wrong section.

Thanks in advance :)

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This is the quick scan I was talking about.

Malwarebytes' Anti-Malware 1.41

Database version: 2834

Windows 5.1.2600 Service Pack 3 (Safe Mode)

9/20/2009 10:05:59 PM

mbam-log-2009-09-20 (22-05-59).txt

Scan type: Quick Scan

Objects scanned: 104719

Time elapsed: 6 minute(s), 37 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 5

Registry Values Infected: 0

Registry Data Items Infected: 1

Folders Infected: 1

Files Infected: 20

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\CLSID\{77dc0b63-1535-4ba9-8be8-d59eb676fa02} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{77dc0b63-1535-4ba9-8be8-d59eb676fa02} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\antippolice_ (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\antippolice_ (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\gasfkyappkbmqr (Rootkit.TDSS) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_CLASSES_ROOT\exefile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: (C:\WINDOWS\system32\desot.exe "%1" %*) Good: ("%1" %*) -> Quarantined and deleted successfully.

Folders Infected:

C:\Program Files\Windows Police Pro (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.

Files Infected:

C:\WINDOWS\system32\dddesot.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\desot.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\gasfkyvbrftyxv.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\gasfkyvjsruvbx.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\gasfkyxduxbqgk.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.

C:\Documents and Settings\Frank\Local Settings\Temp\c.exe (Rogue.Installer) -> Quarantined and deleted successfully.

C:\WINDOWS\svchast.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\Program Files\Windows Police Pro\msvcm80.dll (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.

C:\Program Files\Windows Police Pro\msvcp80.dll (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.

C:\Program Files\Windows Police Pro\msvcr80.dll (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.

C:\Program Files\Windows Police Pro\windows Police Pro.exe (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.

C:\Program Files\Windows Police Pro\winivsetup.exe (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\bennuar.old (Malware.Trace) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\sonhelp.htm (Malware.Trace) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\sysnet.dat (Malware.Trace) -> Quarantined and deleted successfully.

C:\WINDOWS\ppp3.dat (Malware.Trace) -> Quarantined and deleted successfully.

C:\WINDOWS\ppp4.dat (Malware.Trace) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\gasfkykdqxrldl.dat (Rootkit.TDSS) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\gasfkyxmnrirfm.dat (Rootkit.TDSS) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\drivers\gasfkysswwxvmp.sys (Rootkit.TDSS) -> Quarantined and deleted successfully.

I've since run one more scan and came up clean.

Is this what you wanted?

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This is the scan I ran after the reboot.

Malwarebytes' Anti-Malware 1.41

Database version: 2834

Windows 5.1.2600 Service Pack 3 (Safe Mode)

9/20/2009 10:23:48 PM

mbam-log-2009-09-20 (22-23-48).txt

Scan type: Quick Scan

Objects scanned: 104687

Time elapsed: 6 minute(s), 21 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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  • Root Admin

Do you feel comfortable removing it with Regedit on your own?

If not let me know and I can write you a command line to remove it.

Back up your registry with ERUNT

  • Download ERUNT from here and save it to your desktop.
  • Double click erunt-setup.exe to install the program
  • Follow the prompts, and then uncheck Create NTREGOPT desktop icon at the Additional Tasks screen.
  • At the next screen, uncheck Show documentation and check Launch ERUNT
  • If ERUNT doesnt start by itself, launch it from the desktop shortcut.
  • At the configuration screen, make sure all 3 checkboxes are checked
  • Click Ok to run the backup process
    Note:
    The backups can be restored from here:
    C:\windows\ERDNT\<todays date>\ERDNT.exe

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Oh no, I didn't mean to say that you removed them. I'm sure it was the malware, that's what I meant to say.

Here's my log.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:02:49 PM, on 9/21/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\agrsmsvc.exe

C:\Program Files\AskBarDis\bar\bin\AskService.exe

C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll

R3 - URLSearchHook: Winamp Search Class - {57BCA5FA-5DBB-45a2-B558-1755C3F6253B} - C:\Program Files\Winamp Toolbar\winamptb.dll

O1 - Hosts: ::1 localhost

O1 - Hosts: 94.232.248.66 antivguardian.com

O1 - Hosts: 94.232.248.66 www.antivguardian.com

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll

O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll

O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll

O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [bkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

O4 - HKLM\..\Run: [uSB2Check] RUNDLL32.EXE "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Power2GoExpress] NA

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKUS\S-1-5-19\..\Run: [yubimojuge] Rundll32.exe "C:\WINDOWS\system32\beferami.dll",s (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [yubimojuge] Rundll32.exe "C:\WINDOWS\system32\beferami.dll",s (User 'NETWORK SERVICE')

O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html

O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O20 - AppInit_DLLs:

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe

O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe

O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\eMachines Games\eMachines Game Console\GameConsoleService.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 13942 bytes

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Status update.

My computer is running as it normally was. Even seems a bit faster but the entry is still there even after updating and scanning again.

Anyway the real reason I'm posting is because I've been wondering if it's ok to remove ad-aware seeing as it's the slowest start up.

If you wonder about Norton AND avast, Norton is inactive, has been for a while, I'm not removing it because the last time I did it caused all kinds of problems and forced me to reformat.

Thanks in advance :)

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  • Root Admin

STEP 01

With all other applications closed (Taskbar empty), open HijackThis again

and run Do a system scan only and place a check mark on the following items.

Then from within Internet Explorer go to Tools/Internet Options/Advanced and click on the RESET button and then quit and restart Internet Explorer.

STEP 02

You have the AIM toolbar, the ASK toolbar, the Winamp toolbar, the Google toolbar, the Norton toolbar.

I doubt you really need or use these and I would recommend removing all of them and if you want one of them then go get the latest version and install it.

You have both Symantec, and Norton components that are not deactivated and do slow down your system and intefere with it.

Let's do a little more cleanup and then we'll use some tools, methods for backup and then use an approved tool for removing the Symantec/Norton stuff.

STEP 03

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

STEP 04

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".

[*]During the download, rename Combofix to Combo-Fix as follows:

CF_download_FF.gif

CF_download_rename.gif

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    -----------------------------------------------------------


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

If you still cannot get this to run, try booting into Safe Mode, and run it there.

To boot into Safe Mode, tap F8 after BIOS, and just before the Windows logo appears. A list of options will appear, select "Safe Mode."

If this doesn't work either, try the same method (above method), but name Combofix.exe to iexplore.exe instead, or winlogon.exe..

This because It also happens in some cases that malware blocks EVERY process except for what is in its own whitelist, so this whitelist also includes system important processes such as iexplore.exe, explorer.exe, winlogon.exe...

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  • Root Admin

It depends on if it tries to stop Combofix from running or not.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Well if you want a good free Anti-Virus then you may want to consider removing Symantec and using Avira which many users seem to like much better.

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Alright, I was able to these things tonight.

However it's not letting me attach the logs so I'll just go ahead and paste them if that's ok.

This is my JavaRa log.

JavaRa 1.15 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Tue Sep 22 22:49:49 2009

Found and removed: C:\Documents and Settings\Frank\Application Data\Sun\Java\jre1.6.0_14

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610005

Found and removed: SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608500}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610007

------------------------------------

Finished reporting.

Here's my Combofix log.

ComboFix 09-09-22.03 - Frank 09/22/2009 23:03.1.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.385 [GMT -7:00]

Running from: c:\documents and settings\Frank\Desktop\Combo-Fix.exe

AV: avast! antivirus 4.8.1351 [VPS 090922-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

AV: Norton 360 *On-access scanning disabled* (Outdated) {A5F1BC7C-EA33-4247-961C-0217208396C4}

FW: Norton 360 *disabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\system32\emalutes.ini

c:\windows\system32\etujutir.ini

c:\windows\system32\ololeluz.ini

.

((((((((((((((((((((((((( Files Created from 2009-08-23 to 2009-09-23 )))))))))))))))))))))))))))))))

.

2009-09-22 00:02 . 2009-09-22 00:02 -------- d-----w- c:\program files\Trend Micro

2009-09-21 04:39 . 2009-09-21 04:39 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache

2009-09-21 04:35 . 2009-09-21 04:37 664 ----a-w- c:\windows\system32\d3d9caps.dat

2009-09-18 09:34 . 2009-09-19 01:45 -------- d-----w- c:\program files\Project64 1.6

2009-09-07 20:40 . 2009-09-07 20:40 -------- d-----w- c:\documents and settings\Frank\Local Settings\Application Data\dantarion.com

2009-08-28 08:12 . 2009-08-28 08:27 -------- d-----w- c:\documents and settings\Frank\Application Data\ImgBurn

2009-08-28 08:11 . 2009-08-28 08:12 -------- d-----w- c:\program files\ImgBurn

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-09-23 05:30 . 2008-08-18 21:59 -------- d-----w- c:\program files\Common Files\Symantec Shared

2009-09-21 03:28 . 2009-03-28 05:43 -------- d-----w- c:\documents and settings\Frank\Application Data\Azureus

2009-09-17 08:12 . 2009-04-26 06:38 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-09-10 21:54 . 2009-04-26 06:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-09-10 21:53 . 2009-04-26 06:38 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-09-09 17:21 . 2009-08-04 05:20 -------- d-----w- c:\program files\Microsoft Silverlight

2009-09-08 09:55 . 2008-08-18 21:41 -------- d-----w- c:\program files\WalMart

2009-09-01 10:02 . 2009-03-22 01:29 64936 ----a-w- c:\documents and settings\Frank\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-08-29 21:59 . 2009-03-28 05:41 -------- d-----w- c:\program files\Vuze

2009-08-21 04:08 . 2009-03-29 03:37 -------- d-----w- c:\documents and settings\Frank\Application Data\Skype

2009-08-20 00:59 . 2009-07-07 19:12 64544 ----a-w- c:\documents and settings\Blu3\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-08-17 16:10 . 2009-04-11 00:06 1279456 ----a-w- c:\windows\system32\aswBoot.exe

2009-08-17 16:06 . 2009-04-11 00:07 93392 ----a-w- c:\windows\system32\drivers\aswmon.sys

2009-08-17 16:06 . 2009-04-11 00:07 94160 ----a-w- c:\windows\system32\drivers\aswmon2.sys

2009-08-17 16:05 . 2009-04-11 00:07 114768 ----a-w- c:\windows\system32\drivers\aswSP.sys

2009-08-17 16:05 . 2009-04-11 00:07 20560 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys

2009-08-17 16:04 . 2009-04-11 00:07 51376 ----a-w- c:\windows\system32\drivers\aswTdi.sys

2009-08-17 16:04 . 2009-04-11 00:07 23152 ----a-w- c:\windows\system32\drivers\aswRdr.sys

2009-08-17 16:03 . 2009-04-11 00:07 26944 ----a-w- c:\windows\system32\drivers\aavmker4.sys

2009-08-17 16:02 . 2009-04-11 00:07 97480 ----a-w- c:\windows\system32\AvastSS.scr

2009-08-05 09:01 . 2008-04-14 12:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-08-04 05:20 . 2009-08-04 05:14 -------- d-----w- c:\program files\Microsoft

2009-08-04 05:20 . 2009-08-04 05:14 -------- d-----w- c:\program files\Windows Live

2009-08-04 05:19 . 2009-03-23 19:43 -------- d-----w- c:\program files\Windows Live Toolbar

2009-08-04 05:19 . 2009-08-04 05:19 -------- d-----w- c:\program files\Microsoft Sync Framework

2009-08-04 05:18 . 2009-08-04 05:18 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition

2009-08-04 05:14 . 2009-08-04 05:14 -------- d-----w- c:\program files\Windows Live SkyDrive

2009-08-04 05:03 . 2009-08-04 05:03 -------- d-----w- c:\program files\Common Files\Windows Live

2009-07-25 21:49 . 2009-07-25 21:50 102664 ----a-w- c:\windows\system32\drivers\tmcomm.sys

2009-07-25 12:23 . 2009-04-04 18:20 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-07-17 19:01 . 2008-04-14 12:00 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-12 19:21 . 2008-04-14 12:00 233472 ----a-w- c:\windows\system32\wmpdxm.dll

2009-07-03 17:09 . 2007-08-14 01:54 915456 ----a-w- c:\windows\system32\wininet.dll

2009-06-25 08:25 . 2008-04-14 12:00 730112 ----a-w- c:\windows\system32\lsasrv.dll

2009-06-25 08:25 . 2008-04-14 12:00 56832 ----a-w- c:\windows\system32\secur32.dll

2009-06-25 08:25 . 2008-04-14 12:00 54272 ----a-w- c:\windows\system32\wdigest.dll

2009-06-25 08:25 . 2008-04-14 12:00 301568 ----a-w- c:\windows\system32\kerberos.dll

2009-06-25 08:25 . 2008-04-14 12:00 147456 ----a-w- c:\windows\system32\schannel.dll

2009-06-25 08:25 . 2008-04-14 12:00 136192 ----a-w- c:\windows\system32\msv1_0.dll

2009-04-01 05:47 . 2009-03-23 19:24 324976 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll

2009-01-27 01:34 . 2009-01-27 01:34 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll

2009-01-27 01:34 . 2009-01-27 01:34 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Power2GoExpress"="NA" [X]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-03-29 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-02-25 8491008]

"BkupTray"="c:\program files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe" [2008-04-07 34040]

"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2008-04-14 208952]

"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2008-04-14 59392]

"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]

"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]

"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]

"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]

"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-25 988512]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-02-25 81920]

"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\eRAgent.exe" [2008-07-11 421888]

"USB2Check"="c:\windows\system32\PCLECoInst.dll" [2006-11-06 81920]

"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-08-17 81000]

"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-07-13 520024]

"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]

"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2008-02-25 1626112]

"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2008-05-16 16862720]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BigFix.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\BigFix.lnk

backup=c:\windows\pss\BigFix.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\NewTech Infosystems\\NTI Backup Now 5\\BackupSvc.exe"=

"c:\\Program Files\\NewTech Infosystems\\NTI Backup Now 5\\SchedulerSvc.exe"=

"c:\\Program Files\\NewTech Infosystems\\NTI Backup Now 5\\Client\\Agentsvc.exe"=

"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\AIM6\\aim6.exe"=

"c:\\Program Files\\Vuze\\Azureus.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\Common Files\\Symantec Shared\\CCSVCHST.EXE"=

"c:\\WINDOWS\\RTHDCPL.exe"=

"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"5353:TCP"= 5353:TCP:Adobe CSI CS4

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [4/28/2009 9:38 AM 64160]

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [4/10/2009 5:07 PM 114768]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [4/10/2009 5:07 PM 20560]

R2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe [3/3/2008 1:11 PM 16384]

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [8/3/2009 10:20 PM 55152]

R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE [2/17/2008 1:37 PM 149352]

R2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [4/6/2008 10:42 PM 50424]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [3/23/2009 12:37 PM 24652]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [3/23/2009 12:11 PM 101936]

S2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [4/4/2008 3:03 AM 131072]

S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [1/11/2008 8:32 PM 23888]

S3 fsssvc;Windows Live Family Safety;c:\program files\Windows Live\Family Safety\fsssvc.exe [2/6/2009 6:08 PM 533360]

S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 12:06 PM 1029456]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - APPMGMT

*NewlyCreated* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]

"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP

.

Contents of the 'Scheduled Tasks' folder

2009-09-07 c:\windows\Tasks\Ad-Aware Update (Weekly).job

- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 16:44]

.

.

------- Supplementary Scan -------

.

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7&rlz=1I7ACEW

IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000

FF - ProfilePath - c:\documents and settings\Frank\Application Data\Mozilla\Firefox\Profiles\c7wq8uwl.default\

FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=&query=

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hotmail.com

FF - prefs.js: keyword.URL - hxxp://search.freecause.com/search?fr=freecause&ourmark=3&type=108&ei=utf-8&yahoo_domain=search.yahoo.com&p=

FF - component: c:\program files\Mozilla Firefox\components\coFFPlgn.dll

FF - plugin: c:\documents and settings\Frank\Application Data\Mozilla\Firefox\Profiles\c7wq8uwl.default\extensions\justintvpublisher@justin.tv\platform\WINNT_x86-msvc\plugins\npjustintvpublish.dll

FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll

FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----

.

- - - - ORPHANS REMOVED - - - -

HKCU-Run-AdobeBridge - (no file)

HKLM-Run-LaunchApp - (no file)

AddRemove-Shoddy Battle - c:\windows\system32\javaws.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-09-22 23:09

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"cd042efbbd7f7af1647644e76e06692b"=hex:2e,e8,e1,00,eb,16,2b,de,de,f0,1a,23,20,

21,44,77,c8,28,51,af,b0,29,a3,98,64,63,d8,2c,94,bb,d0,df,e2,63,26,f1,3f,c8,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"bca643cdc5c2726b20d2ecedcc62c59b"=hex:71,3b,04,66,8b,46,0d,96,d5,f9,c2,ca,f2,

6a,95,6a,71,3b,04,66,8b,46,0d,96,86,35,41,ed,96,b2,3e,24,6a,9c,d6,61,af,45,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"2c81e34222e8052573023a60d06dd016"=hex:25,da,ec,7e,55,20,c9,26,15,99,29,4f,4a,

1f,09,0c,25,da,ec,7e,55,20,c9,26,45,d8,8d,0c,4b,1a,b6,7c,ff,7c,85,e0,43,d4,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"2582ae41fb52324423be06337561aa48"=hex:6b,65,49,6a,7e,99,74,f7,cf,b6,46,38,ca,

fa,6e,ea,3e,1e,9e,e0,57,5a,93,61,b8,05,eb,c5,e2,99,ef,3f,86,8c,21,01,be,91,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"caaeda5fd7a9ed7697d9686d4b818472"=hex:f5,1d,4d,73,a8,13,5c,05,ab,ba,15,73,fa,

bc,2d,e0,cd,44,cd,b9,a6,33,6c,cd,c0,67,d9,3c,e2,8f,06,e3,f5,1d,4d,73,a8,13,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"a4a1bcf2cc2b8bc3716b74b2b4522f5d"=hex:b0,18,ed,a7,3f,8d,37,a4,de,c6,04,55,df,

be,a2,20,b0,18,ed,a7,3f,8d,37,a4,99,bb,73,3f,5f,e6,6a,8c,df,20,58,62,78,6b,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"4d370831d2c43cd13623e232fed27b7b"=hex:31,77,e1,ba,b1,f8,68,02,8f,5e,23,d6,06,

6b,d6,50,31,77,e1,ba,b1,f8,68,02,c1,27,ee,e5,b1,f4,ed,6d,fb,a7,78,e6,12,2f,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"1d68fe701cdea33e477eb204b76f993d"=hex:83,6c,56,8b,a0,85,96,ab,91,4f,06,06,f0,

9b,77,b9,83,6c,56,8b,a0,85,96,ab,20,c5,44,b6,9d,d5,66,c5,01,3a,48,fc,e8,04,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"1fac81b91d8e3c5aa4b0a51804d844a3"=hex:51,fa,6e,91,28,9e,14,cc,12,41,aa,84,16,

77,2b,6c,51,fa,6e,91,28,9e,14,cc,7a,97,74,12,9a,62,ab,a0,f6,0f,4e,58,98,5b,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"f5f62a6129303efb32fbe080bb27835b"=hex:b1,cd,45,5a,a8,c4,f8,b9,7e,ad,40,02,3c,

ac,2d,73,b1,cd,45,5a,a8,c4,f8,b9,eb,63,ff,97,aa,32,02,f6,3d,ce,ea,26,2d,45,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"fd4e2e1a3940b94dceb5a6a021f2e3c6"=hex:2a,b7,cc,b5,b9,7f,41,e7,53,86,1c,aa,79,

d1,50,65,e3,0e,66,d5,eb,bc,2f,6b,76,d6,52,8e,3d,98,95,5c,2a,b7,cc,b5,b9,7f,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32*]

"ThreadingModel"="Apartment"

@="c:\\WINDOWS\\system32\\OLE32.DLL"

"8a8aec57dd6508a385616fbc86791ec2"=hex:6c,43,2d,1e,aa,22,2f,9c,ce,40,1b,af,05,

bc,e5,0d,fa,ea,66,7f,d4,3b,6b,70,83,a5,22,50,61,26,08,a6,6c,43,2d,1e,aa,22,\

.

Completion time: 2009-09-23 23:11

ComboFix-quarantined-files.txt 2009-09-23 06:11

Pre-Run: 47,477,960,704 bytes free

Post-Run: 47,499,796,480 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

258 --- E O F --- 2009-09-09 17:20

and here's my new hijackthislog

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:18:24 PM, on 9/22/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\agrsmsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [bkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

O4 - HKLM\..\Run: [uSB2Check] RUNDLL32.EXE "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [Power2GoExpress] NA

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\eMachines Games\eMachines Game Console\GameConsoleService.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 10444 bytes

While running combofix it prompted me to install windows recovery console, is that normal?

I do want to get rid of Symantec/Norton, but the last time I tried to unistall it half the time it wouldn't even let me login to my user account so I was forced to reformat. I never saought help though.

Thanks for your help so far!

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  • Root Admin

STEP 01

Back up your registry with ERUNT

  • Download ERUNT from here and save it to your desktop.
  • Double click erunt-setup.exe to install the program
  • Follow the prompts, and then uncheck Create NTREGOPT desktop icon at the Additional Tasks screen.
  • At the next screen, uncheck Show documentation and check Launch ERUNT
  • If ERUNT doesnt start by itself, launch it from the desktop shortcut.
  • At the configuration screen, make sure all 3 checkboxes are checked
  • Click Ok to run the backup process
    Note:
    The backups can be restored from here:
    C:\windows\ERDNT\<todays date>\ERDNT.exe

STEP 02

Click on START - RUN and type in REGEDIT and hit Ok

Then one by one browse down the Registry tree and find the following keys and then highlight them and right click over them

and choose PERMISSIONS, make sure Administrators has a check mark in it and that below it is checked for FULL CONTROL, then click on the

ADVANCED button and then the OWNER tab and highlight Administrators Group and place a check mark in the

"Replace owner on subcontainers and objects" box. Then click OK, OK

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}

HKEY_LOCAL_MACHINE\software\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}

STEP 03

Open the Control Panel, then USER ACCOUNTS and create a NEW account with Computer Administrator rights.

Then after you create it give it a password (make sure you remember it)

This new account is there just in case you ever do have any issues with your current account you'll be able to logon with another account to fix it if needed.

STEP 04

Then back in Control Panel, choose Add/Remove and uninstall ALL the Toolbars you can find.

Uninstall all the Google stuff for now and we'll put back what you want later on.

Uninstall Bonjour Service

Uninstall Viewpoint Manager Service

Uninstall Lavasoft Ad-Aware (we'll put it back later if you want it)

STEP 05

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

STEP 06

With all other applications closed (Taskbar empty), open HijackThis again

and run Do a system scan only and place a check mark on the following items.

  • O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
  • O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
  • O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
  • O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
  • O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
  • O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
  • O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
  • O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
  • O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
  • O2 - BHO: Java
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All registry keys gave me the same error but they all have the full control box checked off.

I can't find bonjour on the list of installed programs and the only thing viewpoint I see is Viewpoint Media Player. Lavasoft is prompting me to restart my computer now. Do I continue anyway or do I restart and then continue? I'll run JavaRa again after this, just in case.

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