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mixaksh

AutoRun registry key blocks cmd from opening,del it results in black screen

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Hello! 

I encoutered problem that was already answered on forum, however I cannot access the file you provided as solution to this problem. 

Let me explain it first:

  • I am using Windows 10
  • When trying to open cmd in any way in opens as a small window for a millisecond and automatically shuts down
  • Almost everybody is suggesting deleting AutoRun registry key from Computer\HKEY_CURRENT_USER\Software\Microsoft\Command Processor
  • Deleting it or removing its content actually results in cmd being able to open, however when I boot Windows after that it boots into black screen with opened cmd. (like explorer.exe isn't running - and after typing "explorer" into cmd it actually boots the rest of the windows.
  • When writing only explorer.exe into AutoRun key, it opens file explorer every time I run cmd. 
  • I tried running full scan with  Malwarebytes but no threats were found.
  • I would like to avoid reinstalling whole Windows.

Thank you very much for answering me! 

 

Here is link to the similra problem:

 

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Greetings,

It definitely sounds like the system may be infected or could be damaged due to an infection modifying the system or its settings.  Please follow the instructions in this topic and then create a new topic in the malware removal area by clicking here and one of our malware removal specialists will assist you in checking and clearing the system of any threats and hopefully they will be able to correct whatever the issue is causing this odd behavior in Windows.

I hope this helps and if there is anything else we might assist you with please let us know.

Thanks

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Excellent, one of our malware removal gurus should respond to you soon to advise you on what to do next in the new topic you created.  Just stick with them and they should be able to get your system fixed up and running right again :) 

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