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PC is still very slow online and offline


mmv
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Good Morning-

I had originally posted in this website because my PC was very slow accessing IE and would get an error message that IE had to close because it had encountered a problem. I was walked through diags and much testing to find that I had a root virus. I thought my problems were over but not only is the PC still slow in IE (kicks me out of IE- same issue as before- it has encountered a problem and needs to close) now it also slow when I

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Good Morning-

I had originally posted in this website because my PC was very slow accessing IE and would get an error message that IE had to close because it had encountered a problem. I was walked through diags and much testing to find that I had a root virus. I thought my problems were over but not only is the PC still slow in IE (kicks me out of IE- same issue as before- it has encountered a problem and needs to close) now it also slow when I

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  • Root Admin

Please run the following and we'll take a deeper look at what might be going on.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".

[*]During the download, rename Combofix to Combo-Fix as follows:

CF_download_FF.gif

CF_download_rename.gif

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    -----------------------------------------------------------


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

If you still cannot get this to run, try booting into Safe Mode, and run it there.

To boot into Safe Mode, tap F8 after BIOS, and just before the Windows logo appears. A list of options will appear, select "Safe Mode."

If this doesn't work either, try the same method (above method), but name Combofix.exe to iexplore.exe instead, or winlogon.exe..

This because It also happens in some cases that malware blocks EVERY process except for what is in its own whitelist, so this whitelist also includes system important processes such as iexplore.exe, explorer.exe, winlogon.exe...

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Hi Ron-

HighjackThis Log

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:48:51 PM, on 9/24/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16876)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\Program Files\McAfee\MSK\MskSrver.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\MsPMSPSv.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: vzTCPConfig - https://www.verizon.net/WhatsNext/CheckMyPc/vzTCPConfig.CAB

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase1140.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1167172611361

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1167172599533

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...378/mcfscan.cab

O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe

O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe

O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--

End of file - 7408 bytes

Combo Log

ComboFix 09-09-23.02 - Cucha 09/24/2009 20:00.3.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.382 [GMT -4:00]

Running from: c:\documents and settings\Cucha\Desktop\Combo-Fix.exe

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}

FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\docume~1\Cucha\LOCALS~1\Temp\catchme.dll

c:\documents and settings\Cucha\Local Settings\temp\catchme.dll

.

((((((((((((((((((((((((( Files Created from 2009-08-24 to 2009-09-24 )))))))))))))))))))))))))))))))

.

2009-09-21 03:19 . 2009-09-21 03:19 -------- d-----w- c:\documents and settings\Cucha\Local Settings\Application Data\Yahoo

2009-09-21 03:18 . 2009-09-24 23:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo!

2009-09-10 01:41 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-09-24 23:29 . 2008-07-28 15:36 -------- d-----w- c:\program files\Yahoo!

2009-09-24 23:27 . 2008-07-28 15:37 -------- d-----w- c:\documents and settings\Cucha\Application Data\Yahoo!

2009-09-17 23:56 . 2009-07-22 18:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-09-17 00:13 . 2008-09-07 23:48 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

2009-09-15 00:50 . 2007-01-02 18:20 167936 -c--a-w- c:\windows\system32\SpoonUninstall.exe

2009-09-15 00:45 . 2008-10-17 21:05 -------- d-----w- c:\program files\Roxio

2009-09-10 18:54 . 2009-07-22 18:19 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-09-10 18:53 . 2009-07-22 18:19 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-08-19 22:56 . 2009-08-19 22:56 -------- d-----w- c:\program files\Windows Defender

2009-08-17 23:54 . 2009-08-17 01:08 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS

2009-08-17 01:14 . 2007-01-06 16:33 -------- d-----w- c:\program files\Common Files\Adobe

2009-08-17 01:11 . 2009-08-17 01:11 -------- d-----w- c:\program files\Common Files\Adobe AIR

2009-08-17 00:30 . 2009-08-17 00:31 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-08-17 00:30 . 2007-03-18 14:18 -------- d-----w- c:\program files\Java

2009-08-13 23:10 . 2008-11-08 00:35 -------- d-----w- c:\program files\McAfee

2009-08-11 23:37 . 2009-08-22 19:01 0 ----a-w- c:\documents and settings\HelpAssistant\settings.dat

2009-08-11 23:37 . 2009-08-11 23:37 0 ----a-w- c:\documents and settings\Cucha\settings.dat

2009-08-10 23:54 . 2009-08-10 23:54 -------- d-----w- c:\program files\Trend Micro

2009-08-09 17:42 . 2008-10-06 04:07 -------- d-----w- c:\documents and settings\Cucha\Application Data\U3

2009-08-06 02:16 . 2009-05-06 16:56 -------- d-----w- c:\program files\Coupons

2009-08-06 01:35 . 2009-08-06 01:35 -------- d-----w- c:\program files\CCleaner

2009-08-05 09:01 . 2001-08-30 10:30 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-08-03 23:45 . 2009-08-03 23:45 1152 ----a-w- C:\reregisterie.cmd

2009-07-29 20:52 . 2006-12-27 07:31 -------- d-----w- c:\program files\Google

2009-07-17 19:01 . 2001-08-30 10:30 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-14 03:43 . 2004-08-04 07:56 286208 ----a-w- c:\windows\system32\wmpdxm.dll

2009-06-29 16:12 . 2004-01-08 20:23 827392 ----a-w- c:\windows\system32\wininet.dll

2009-06-29 16:12 . 2004-08-04 07:56 78336 ----a-w- c:\windows\system32\ieencode.dll

2009-06-29 16:12 . 2001-08-30 10:30 17408 ----a-w- c:\windows\system32\corpol.dll

.

((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2007-09-07 20:55 . 2007-09-07 20:55 267064 c:\itunes\bak\iTunesHelper.exe

2008-11-20 18:20 . 2008-11-20 18:20 290088 c:\itunes\iTunesHelper.exe

2006-12-27 07:31 . 2006-12-27 07:31 185896 c:\program files\Common Files\Real\Update_OB\bak\realsched.exe

2009-04-04 17:41 . 2009-04-04 17:41 198160 c:\program files\Common Files\Real\Update_OB\realsched.exe

2006-09-03 07:04 . 2007-01-10 02:59 115816 c:\program files\Common Files\Symantec Shared\bak\ccApp.exe

2007-06-29 10:24 . 2007-06-29 10:24 286720 c:\program files\QuickTime\bak\QTTask.exe

2008-11-04 15:30 . 2008-11-04 15:30 413696 c:\program files\QuickTime\QTTask.exe

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-10 39408]

"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-03 111856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-04-04 198160]

"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk

backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk

backup=c:\windows\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk

backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Photosmart Premier Fast Start.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Photosmart Premier Fast Start.lnk

backup=c:\windows\pss\HP Photosmart Premier Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk

backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Printkey2000.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Printkey2000.lnk

backup=c:\windows\pss\Printkey2000.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"RDSessMgr"=3 (0x3)

"RasMan"=3 (0x3)

"RasAuto"=3 (0x3)

"mnmsrvc"=3 (0x3)

"Bonjour Service"=2 (0x2)

"TomTomHOMEService"=2 (0x2)

"Themes"=2 (0x2)

"TermService"=2 (0x2)

"TapiSrv"=3 (0x3)

"RoxWatch10"=2 (0x2)

"RoxMediaDB10"=3 (0x3)

"RoxLiveShare10"=2 (0x2)

"MSK80Service"=2 (0x2)

"Messenger"=2 (0x2)

"cisvc"=3 (0x3)

"Browser"=2 (0x2)

"BITS"=3 (0x3)

"AudioSrv"=2 (0x2)

"aspnet_state"=3 (0x3)

"AppMgmt"=3 (0x3)

"Apple Mobile Device"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

"c:\\Program Files\\Soulseek\\slsk.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"4175:TCP"= 4175:TCP:slsk

"3389:TCP"= 3389:TCP:Remote Desktop

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]

R3 USB-100;USB 10/100 Ethernet Adapter;c:\windows\system32\drivers\USBER100.SYS [12/26/2006 6:34 PM 23938]

S1 SASDIFSV;SASDIFSV;\??\c:\program files\SUPERAntiSpyware\SASDIFSV.SYS --> c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [?]

S1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys --> c:\program files\SUPERAntiSpyware\SASKUTIL.sys [?]

S2 BDVEDISK;BDVEDISK;\??\c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys --> c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys [?]

S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [11/7/2008 8:42 PM 206096]

S3 iscFlash;iscFlash;\??\c:\windows\SYSTEM32\DRIVERS\iscflash.sys --> c:\windows\SYSTEM32\DRIVERS\iscflash.sys [?]

S4 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [2/7/2008 12:07 PM 309744]

S4 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2/7/2008 12:06 PM 1112560]

S4 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [2/7/2008 12:07 PM 166384]

S4 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [4/8/2009 6:38 AM 92008]

.

Contents of the 'Scheduled Tasks' folder

2009-07-23 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-02-15 c:\windows\Tasks\McDefragTask.job

- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-11-08 15:53]

2009-03-01 c:\windows\Tasks\McQcTask.job

- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-11-08 15:53]

2009-09-24 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 23:20]

.

.

------- Supplementary Scan -------

.

uStart Page = yahoo.com

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

DPF: vzTCPConfig - hxxps://www.verizon.net/WhatsNext/CheckMyPc/vzTCPConfig.CAB

.

**************************************************************************

disk not found C:\

please note that you need administrator rights to perform deep scan

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files:

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(784)

c:\windows\system32\l3codecx.acm

c:\windows\system32\vorbis.acm

.

Completion time: 2009-09-25 20:17

ComboFix-quarantined-files.txt 2009-09-25 00:17

Pre-Run: 6,328,143,872 bytes free

Post-Run: 7,550,459,904 bytes free

200 --- E O F --- 2009-09-24 17:26

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  • Root Admin

STEP 01

You may have corrupted files on your disk. Please try running the following.

First close ALL Applications as this routine will automatically restart your computer.

Click on START - RUN and copy / paste the following entry into the box and click OK

CMD /C ECHO Y|CHKDSK C: /F | SHUTDOWN /R /T 30

STEP 02

    Please create a BOOTLOG
  • Delete the following file if it exists. C:\Windows\ntbtlog.txt
  • Restart the computer and press F8 when Windows start booting. This will bring up the startup options.
  • Select "Enable Boot Logging" option and press enter.
  • Windows prompts you to select a Windows Installation (even if there is only one windows installation)
  • This boots windows normally and creates a boot log named ntbtlog.txt and saves it to C:\Windows
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Hi Ron- Below is the info requested. I noticed while running the RootRepeal that the pc has a rootkit again. I was just assisted at this site to remove a rootkit. I installed spybot and took all precautions advised. Not even a week went by that pc started to be slow again. I did notice that everytime I turned pc on, it would ask me to install Microsoft updates..and everytime it comes up with an error message that it can't install Windows Security Update KB972260 which is a critical update. Do you think that this is why pc has a rootkit again? Thank you for help.

NTBTLOG

Service Pack 3 9 25 2009 19:28:15.500

Loaded driver \WINDOWS\system32\ntoskrnl.exe

Loaded driver \WINDOWS\system32\hal.dll

Loaded driver \WINDOWS\system32\KDCOM.DLL

Loaded driver \WINDOWS\system32\BOOTVID.dll

Loaded driver ACPI.sys

Loaded driver \WINDOWS\System32\DRIVERS\WMILIB.SYS

Loaded driver pci.sys

Loaded driver isapnp.sys

Loaded driver intelide.sys

Loaded driver \WINDOWS\System32\DRIVERS\PCIIDEX.SYS

Loaded driver MountMgr.sys

Loaded driver ftdisk.sys

Loaded driver PartMgr.sys

Loaded driver VolSnap.sys

Loaded driver atapi.sys

Loaded driver disk.sys

Loaded driver \WINDOWS\System32\DRIVERS\CLASSPNP.SYS

Loaded driver fltmgr.sys

Loaded driver sr.sys

Loaded driver PxHelp20.sys

Loaded driver KSecDD.sys

Loaded driver Ntfs.sys

Loaded driver NDIS.sys

Loaded driver Mup.sys

Loaded driver agp440.sys

Loaded driver \SystemRoot\System32\DRIVERS\processr.sys

Loaded driver \SystemRoot\System32\DRIVERS\nv4_mini.sys

Loaded driver \SystemRoot\System32\DRIVERS\e100b325.sys

Loaded driver \SystemRoot\System32\DRIVERS\usbohci.sys

Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys

Loaded driver \SystemRoot\System32\DRIVERS\BCMDM.sys

Loaded driver \SystemRoot\System32\Drivers\Modem.SYS

Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys

Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys

Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys

Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys

Loaded driver \SystemRoot\System32\DRIVERS\serial.sys

Loaded driver \SystemRoot\System32\DRIVERS\serenum.sys

Loaded driver \SystemRoot\System32\DRIVERS\parport.sys

Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys

Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys

Loaded driver \SystemRoot\System32\DRIVERS\redbook.sys

Loaded driver \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

Loaded driver \SystemRoot\System32\DRIVERS\usbuhci.sys

Loaded driver \SystemRoot\system32\drivers\ac97intc.sys

Loaded driver \SystemRoot\System32\DRIVERS\audstub.sys

Loaded driver \SystemRoot\System32\DRIVERS\rasl2tp.sys

Loaded driver \SystemRoot\System32\DRIVERS\ndistapi.sys

Loaded driver \SystemRoot\System32\DRIVERS\ndiswan.sys

Loaded driver \SystemRoot\System32\DRIVERS\raspppoe.sys

Loaded driver \SystemRoot\System32\DRIVERS\raspptp.sys

Loaded driver \SystemRoot\System32\DRIVERS\msgpc.sys

Loaded driver \SystemRoot\System32\DRIVERS\psched.sys

Loaded driver \SystemRoot\System32\DRIVERS\ptilink.sys

Loaded driver \SystemRoot\System32\DRIVERS\raspti.sys

Loaded driver \SystemRoot\System32\DRIVERS\termdd.sys

Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys

Loaded driver \SystemRoot\System32\DRIVERS\update.sys

Loaded driver \SystemRoot\System32\DRIVERS\mssmbios.sys

Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS

Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS

Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys

Loaded driver \SystemRoot\system32\drivers\MODEMCSA.sys

Loaded driver \SystemRoot\System32\DRIVERS\flpydisk.sys

Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS

Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS

Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS

Did not load driver \SystemRoot\System32\Drivers\Changer.SYS

Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS

Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS

Loaded driver \SystemRoot\System32\Drivers\Null.SYS

Loaded driver \SystemRoot\System32\Drivers\Beep.SYS

Loaded driver \SystemRoot\System32\drivers\vga.sys

Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS

Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys

Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS

Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS

Loaded driver \SystemRoot\System32\DRIVERS\rasacd.sys

Loaded driver \SystemRoot\System32\DRIVERS\ipsec.sys

Loaded driver \SystemRoot\System32\DRIVERS\tcpip.sys

Loaded driver \SystemRoot\System32\DRIVERS\ipfltdrv.sys

Loaded driver \SystemRoot\System32\Drivers\Mpfp.sys

Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys

Loaded driver \SystemRoot\System32\drivers\ws2ifsl.sys

Loaded driver \SystemRoot\System32\drivers\afd.sys

Loaded driver \SystemRoot\System32\DRIVERS\netbios.sys

Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS

Did not load driver \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys

Did not load driver \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS

Loaded driver \SystemRoot\System32\DRIVERS\rdbss.sys

Loaded driver \SystemRoot\System32\DRIVERS\mrxsmb.sys

Loaded driver \SystemRoot\System32\DRIVERS\ipnat.sys

Loaded driver \SystemRoot\system32\drivers\mfehidk.sys

Did not load driver \??\C:\Program Files\Common Files\BitDefender\BitDefender Firewall\bdftdif.sys

Loaded driver \SystemRoot\System32\DRIVERS\wanarp.sys

Loaded driver \SystemRoot\System32\Drivers\Fips.SYS

Loaded driver \SystemRoot\System32\DRIVERS\usbccgp.sys

Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys

Loaded driver \SystemRoot\System32\DRIVERS\mouhid.sys

Loaded driver \SystemRoot\System32\DRIVERS\USBER100.SYS

Loaded driver \SystemRoot\system32\DRIVERS\usbscan.sys

Loaded driver \SystemRoot\System32\DRIVERS\usbprint.sys

Loaded driver \SystemRoot\system32\DRIVERS\HPZius12.sys

Loaded driver \SystemRoot\system32\DRIVERS\USBSTOR.SYS

Loaded driver \SystemRoot\system32\DRIVERS\HPZid412.sys

Loaded driver \SystemRoot\system32\DRIVERS\HPZipr12.sys

Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS

Loaded driver \SystemRoot\System32\DRIVERS\ndisuio.sys

Did not load driver \SystemRoot\System32\DRIVERS\rdbss.sys

Did not load driver \SystemRoot\System32\DRIVERS\mrxsmb.sys

Loaded driver \SystemRoot\System32\DRIVERS\mrxdav.sys

Loaded driver \SystemRoot\System32\Drivers\ParVdm.SYS

Did not load driver \??\C:\Program Files\BitDefender\BitDefender 2009\BDVEDISK.sys

Loaded driver \SystemRoot\System32\DRIVERS\srv.sys

Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS

Loaded driver \SystemRoot\system32\drivers\mfebopk.sys

Loaded driver \SystemRoot\system32\drivers\mfeavfk.sys

Loaded driver \SystemRoot\System32\Drivers\TDTCP.SYS

Loaded driver \SystemRoot\System32\Drivers\RDPWD.SYS

Did not load driver \SystemRoot\System32\DRIVERS\ipnat.sys

Loaded driver \SystemRoot\System32\Drivers\HTTP.sys

Loaded driver \SystemRoot\system32\drivers\mfebopk.sys

Loaded driver \SystemRoot\system32\drivers\mfeavfk.sys

RootRepeal Log

ROOTREPEAL © AD, 2007-2009

==================================================

Scan Start Time: 2009/09/25 19:45

Program Version: Version 1.3.5.0

Windows Version: Windows XP SP3

==================================================

Drivers

-------------------

Name: dump_atapi.sys

Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys

Address: 0xF5665000 Size: 98304 File Visible: No Signed: -

Status: -

Name: dump_WMILIB.SYS

Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS

Address: 0xF7CB7000 Size: 8192 File Visible: No Signed: -

Status: -

Name: rootrepeal.sys

Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys

Address: 0xF30F5000 Size: 49152 File Visible: No Signed: -

Status: -

Hidden/Locked Files

-------------------

Path: Volume C:\

Status: MBR Rootkit Detected!

Path: c:\windows\temp\sqlite_k0cydevmww4szqw

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_brbkgkkrjt7qnsz

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_c5yha5q2g456i3d

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_eljxedwnf31lmmw

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\mcmsc_fc0ov6hppjmsbm3

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: C:\Documents and Settings\HelpAssistant\Recent\ntbtlog.txt.lnk

Status: Visible to the Windows API, but not on disk.

Path: C:\Documents and Settings\HelpAssistant\Recent\WINDOWS.lnk

Status: Visible to the Windows API, but not on disk.

Stealth Objects

-------------------

Object: Hidden Code [Driver: ACPI, IRP_MJ_INTERNAL_DEVICE_CONTROL]

Process: System Address: 0x83a7aea0 Size: 353

==EOF==

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  • Root Admin

Do you have the Windows XP CD ? You will need to boot into the Recovery Console and try to repair this.

We can probably find other tools but the XP CD should allow us to remove that and then allow the tools to clean it up.

I'm not sure if, when, how you got it or maybe it was overlooked/missed last time. Malware removal can be very difficult at times.

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  • Root Admin

Well first off make sure you have a backup of all your files on an external disk just in case something goes wrong. Hopefully noting would go wrong, but if it did the computer might not start back up again.

You need to boot the computer with the XP CD to use the Recovery Console and fix this.

Please print out these web pages to assist you while doing this.

Description of the Windows XP Recovery Console for advanced users

http://support.microsoft.com/kb/314058

Recovery Console in Windows XP

http://www.kellys-korner-xp.com/win_xp_rec.htm

You need to run the FIXMBR command. Then when done reboot the computer into normal mode and run a NEW RootRepeal scan and post back that log.

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Hi Ron- Sorry for the delay I took me awhile backing my data. Thank you-

RootRepeal Log

ROOTREPEAL © AD, 2007-2009

==================================================

Scan Start Time: 2009/09/27 21:24

Program Version: Version 1.3.5.0

Windows Version: Windows XP SP3

==================================================

Drivers

-------------------

Name: dump_atapi.sys

Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys

Address: 0xF55E9000 Size: 98304 File Visible: No Signed: -

Status: -

Name: dump_WMILIB.SYS

Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS

Address: 0xF7D19000 Size: 8192 File Visible: No Signed: -

Status: -

Name: rootrepeal.sys

Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys

Address: 0xF3452000 Size: 49152 File Visible: No Signed: -

Status: -

Hidden/Locked Files

-------------------

Path: c:\windows\temp\sqlite_l3d8s89nmjcs5eb

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_neil8h5co9otl9c

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_npcf0l2a9xzdzf1

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_nvd71nmjqitglmk

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_pcmzdtjj1zloxid

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_pwm3aeuf3czrvcg

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_qqmpadvmelwdi27

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_qwxplt3lt8dtvgh

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_vbpduhnexdomptk

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_zjr7xxfycqhmgsq

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\mcmsc_qhjslevyxwmuaz5

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_12v8mtxkapjoqsh

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_c1ucj17zbzmhs4e

Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_ewyigrwyqsb8luk

Status: Allocation size mismatch (API: 4096, Raw: 0)

==EOF==

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  • Root Admin

Are you running a SQLITE database program? http://www.sqlite.org/

I don't want to delete these out of temp if you're running one as it could possibly damage the data structure of your database. But those names also don't sound legit.

I don't see the MBR infection anymore so that looks good. Please delete your current copy of Combofix and download a NEW fresh copy and run it and post back the log.

Additional links to download the tool:

ComboFix.exe

ComboFix.exe

ComboFix.exe

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Hi Ron- Don't anything about a sqlite database or knew that I had that installed.

Combo Log

ComboFix 09-09-28.01 - Cucha 09/28/2009 20:48.4.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.426 [GMT -4:00]

Running from: c:\documents and settings\Cucha\Desktop\Combo-Fix.exe

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}

FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

.

((((((((((((((((((((((((( Files Created from 2009-08-28 to 2009-09-29 )))))))))))))))))))))))))))))))

.

2009-09-21 03:19 . 2009-09-21 03:19 -------- d-----w- c:\documents and settings\Cucha\Local Settings\Application Data\Yahoo

2009-09-21 03:18 . 2009-09-24 23:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo!

2009-09-10 01:41 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-09-27 19:38 . 2008-10-06 04:07 -------- d-----w- c:\documents and settings\Cucha\Application Data\U3

2009-09-24 23:29 . 2008-07-28 15:36 -------- d-----w- c:\program files\Yahoo!

2009-09-24 23:27 . 2008-07-28 15:37 -------- d-----w- c:\documents and settings\Cucha\Application Data\Yahoo!

2009-09-17 23:56 . 2009-07-22 18:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-09-17 00:13 . 2008-09-07 23:48 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

2009-09-15 00:50 . 2007-01-02 18:20 167936 -c--a-w- c:\windows\system32\SpoonUninstall.exe

2009-09-15 00:45 . 2008-10-17 21:05 -------- d-----w- c:\program files\Roxio

2009-09-10 18:54 . 2009-07-22 18:19 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-09-10 18:53 . 2009-07-22 18:19 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-08-19 22:56 . 2009-08-19 22:56 -------- d-----w- c:\program files\Windows Defender

2009-08-17 23:54 . 2009-08-17 01:08 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS

2009-08-17 01:14 . 2007-01-06 16:33 -------- d-----w- c:\program files\Common Files\Adobe

2009-08-17 01:11 . 2009-08-17 01:11 -------- d-----w- c:\program files\Common Files\Adobe AIR

2009-08-17 00:30 . 2009-08-17 00:31 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-08-17 00:30 . 2007-03-18 14:18 -------- d-----w- c:\program files\Java

2009-08-13 23:10 . 2008-11-08 00:35 -------- d-----w- c:\program files\McAfee

2009-08-11 23:37 . 2009-08-22 19:01 0 ----a-w- c:\documents and settings\HelpAssistant\settings.dat

2009-08-11 23:37 . 2009-08-11 23:37 0 ----a-w- c:\documents and settings\Cucha\settings.dat

2009-08-10 23:54 . 2009-08-10 23:54 -------- d-----w- c:\program files\Trend Micro

2009-08-06 02:16 . 2009-05-06 16:56 -------- d-----w- c:\program files\Coupons

2009-08-06 01:35 . 2009-08-06 01:35 -------- d-----w- c:\program files\CCleaner

2009-08-05 09:01 . 2001-08-30 10:30 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-08-03 23:45 . 2009-08-03 23:45 1152 ----a-w- C:\reregisterie.cmd

2009-07-17 19:01 . 2001-08-30 10:30 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-14 03:43 . 2004-08-04 07:56 286208 ----a-w- c:\windows\system32\wmpdxm.dll

.

((((((((((((((((((((((((((((( SnapShot@2009-09-25_00.13.17 )))))))))))))))))))))))))))))))))))))))))

.

+ 2006-12-26 00:56 . 2009-09-28 20:37 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat

- 2006-12-26 00:56 . 2009-09-24 23:23 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat

+ 2006-12-26 00:56 . 2009-09-28 20:37 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat

- 2006-12-26 00:56 . 2009-09-24 23:23 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat

+ 2009-09-25 03:44 . 2009-09-28 20:37 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat

- 2006-12-26 00:56 . 2009-09-24 23:23 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat

.

((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2007-09-07 20:55 . 2007-09-07 20:55 267064 c:\itunes\bak\iTunesHelper.exe

2008-11-20 18:20 . 2008-11-20 18:20 290088 c:\itunes\iTunesHelper.exe

2006-12-27 07:31 . 2006-12-27 07:31 185896 c:\program files\Common Files\Real\Update_OB\bak\realsched.exe

2009-04-04 17:41 . 2009-04-04 17:41 198160 c:\program files\Common Files\Real\Update_OB\realsched.exe

2006-09-03 07:04 . 2007-01-10 02:59 115816 c:\program files\Common Files\Symantec Shared\bak\ccApp.exe

2007-06-29 10:24 . 2007-06-29 10:24 286720 c:\program files\QuickTime\bak\QTTask.exe

2008-11-04 15:30 . 2008-11-04 15:30 413696 c:\program files\QuickTime\QTTask.exe

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-10 39408]

"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [N/A]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-04-04 198160]

"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk

backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk

backup=c:\windows\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk

backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Photosmart Premier Fast Start.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Photosmart Premier Fast Start.lnk

backup=c:\windows\pss\HP Photosmart Premier Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk

backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Printkey2000.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Printkey2000.lnk

backup=c:\windows\pss\Printkey2000.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"RDSessMgr"=3 (0x3)

"RasMan"=3 (0x3)

"RasAuto"=3 (0x3)

"mnmsrvc"=3 (0x3)

"Bonjour Service"=2 (0x2)

"TomTomHOMEService"=2 (0x2)

"Themes"=2 (0x2)

"TermService"=2 (0x2)

"TapiSrv"=3 (0x3)

"RoxWatch10"=2 (0x2)

"RoxMediaDB10"=3 (0x3)

"RoxLiveShare10"=2 (0x2)

"MSK80Service"=2 (0x2)

"Messenger"=2 (0x2)

"cisvc"=3 (0x3)

"Browser"=2 (0x2)

"BITS"=3 (0x3)

"AudioSrv"=2 (0x2)

"aspnet_state"=3 (0x3)

"AppMgmt"=3 (0x3)

"Apple Mobile Device"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

"c:\\Program Files\\Soulseek\\slsk.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"4175:TCP"= 4175:TCP:slsk

"3389:TCP"= 3389:TCP:Remote Desktop

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [11/7/2008 8:42 PM 206096]

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]

R3 USB-100;USB 10/100 Ethernet Adapter;c:\windows\system32\drivers\USBER100.SYS [12/26/2006 6:34 PM 23938]

S1 SASDIFSV;SASDIFSV;\??\c:\program files\SUPERAntiSpyware\SASDIFSV.SYS --> c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [?]

S1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys --> c:\program files\SUPERAntiSpyware\SASKUTIL.sys [?]

S2 BDVEDISK;BDVEDISK;\??\c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys --> c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys [?]

S3 iscFlash;iscFlash;\??\c:\windows\SYSTEM32\DRIVERS\iscflash.sys --> c:\windows\SYSTEM32\DRIVERS\iscflash.sys [?]

S4 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [2/7/2008 12:07 PM 309744]

S4 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2/7/2008 12:06 PM 1112560]

S4 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [2/7/2008 12:07 PM 166384]

S4 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [4/8/2009 6:38 AM 92008]

.

Contents of the 'Scheduled Tasks' folder

2009-07-23 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-02-15 c:\windows\Tasks\McDefragTask.job

- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-11-08 15:53]

2009-03-01 c:\windows\Tasks\McQcTask.job

- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-11-08 15:53]

2009-09-29 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 23:20]

.

.

------- Supplementary Scan -------

.

uStart Page = yahoo.com

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

DPF: vzTCPConfig - hxxps://www.verizon.net/WhatsNext/CheckMyPc/vzTCPConfig.CAB

.

**************************************************************************

disk not found C:\

please note that you need administrator rights to perform deep scan

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files:

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(776)

c:\windows\system32\l3codecx.acm

c:\windows\system32\vorbis.acm

- - - - - - - > 'explorer.exe'(3852)

c:\windows\system32\WININET.dll

c:\program files\McAfee\SiteAdvisor\saHook.dll

c:\progra~1\WINDOW~3\wmpband.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

c:\windows\system32\l3codecx.acm

c:\windows\system32\vorbis.acm

.

Completion time: 2009-09-29 21:03

ComboFix-quarantined-files.txt 2009-09-29 01:03

ComboFix2.txt 2009-09-25 00:17

Pre-Run: 6,865,555,456 bytes free

Post-Run: 7,252,701,184 bytes free

211 --- E O F --- 2009-09-24 17:26

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  • Root Admin

STEP 01

Click on START - RUN and type in MSCONFIG and hit OK

Go to the Services tab and click on ENABLE ALL and reboot the computer

After reboot repeat and start MSCONFIG again and set it to Normal Startup and reboot again.

STEP 02

Download but do not yet run ComboFix

If you have a previous version of Combofix.exe, delete it and download a fresh copy.

Download it to your DESKTOP - it MUST run from the Desktop

download.bleepingcomputer.com/sUBs/ComboFix.exe

subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines

KILLALL::
FCopy::
c:\itunes\bak\iTunesHelper.exe | c:\itunes\iTunesHelper.exe
FCopy::
c:\program files\Common Files\Real\Update_OB\bak\realsched.exe | c:\program files\Common Files\Real\Update_OB\realsched.exe
FCopy::
c:\program files\QuickTime\bak\QTTask.exe | c:\program files\QuickTime\QTTask.exe
Folder::
c:\program files\Common Files\Symantec Shared\bak

Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

CFScript.gif

  • Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
  • Disconnect from the Internet.
  • Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
  • A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
  • It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
    When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.

STEP 03

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

STEP 04

Please temporarily disable your current Anti-Virus in order to run this Online AV scanner.

Run Eset NOD32 Online AntiVirus

Note: You will need to use Internet Explorer for this scan.

  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Disable your current Antivirus software. You can usually do this with its Notfication Tray icon near the clock.
  • Click Start
  • Make sure that the option "Remove found threats" is Un-checked, and the option "Scan unwanted applications" is checked
  • Click Scan
  • Wait for the scan to finish
  • Re-enable your Anvirisus software.
  • A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.

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Good Morning- Sorry for the delay the scanning took forever. Can I disable some of the services in the msconfig? Thank you-

Combo Log

ComboFix 09-09-28.01 - Cucha 09/29/2009 21:20.5.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.409 [GMT -4:00]

Running from: c:\documents and settings\Cucha\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\Cucha\Desktop\CFscript.txt

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}

FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\docume~1\Cucha\LOCALS~1\Temp\catchme.dll

c:\documents and settings\Cucha\Local Settings\temp\catchme.dll

c:\program files\Common Files\Symantec Shared\bak

c:\program files\Common Files\Symantec Shared\bak\ccApp.exe

.

--------------- FCopy ---------------

c:\itunes\bak\iTunesHelper.exe --> c:\itunes\iTunesHelper.exe

c:\program files\Common Files\Real\Update_OB\bak\realsched.exe --> c:\program files\Common Files\Real\Update_OB\realsched.exe

c:\program files\QuickTime\bak\QTTask.exe --> c:\program files\QuickTime\QTTask.exe

.

((((((((((((((((((((((((( Files Created from 2009-08-28 to 2009-09-30 )))))))))))))))))))))))))))))))

.

2009-09-21 03:19 . 2009-09-21 03:19 -------- d-----w- c:\documents and settings\Cucha\Local Settings\Application Data\Yahoo

2009-09-21 03:18 . 2009-09-24 23:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo!

2009-09-10 01:41 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-09-30 01:20 . 2007-09-03 01:07 -------- d-----w- c:\program files\QuickTime

2009-09-27 19:38 . 2008-10-06 04:07 -------- d-----w- c:\documents and settings\Cucha\Application Data\U3

2009-09-24 23:29 . 2008-07-28 15:36 -------- d-----w- c:\program files\Yahoo!

2009-09-24 23:27 . 2008-07-28 15:37 -------- d-----w- c:\documents and settings\Cucha\Application Data\Yahoo!

2009-09-17 23:56 . 2009-07-22 18:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-09-17 00:13 . 2008-09-07 23:48 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

2009-09-15 00:50 . 2007-01-02 18:20 167936 -c--a-w- c:\windows\system32\SpoonUninstall.exe

2009-09-15 00:45 . 2008-10-17 21:05 -------- d-----w- c:\program files\Roxio

2009-09-10 18:54 . 2009-07-22 18:19 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-09-10 18:53 . 2009-07-22 18:19 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-08-19 22:56 . 2009-08-19 22:56 -------- d-----w- c:\program files\Windows Defender

2009-08-17 23:54 . 2009-08-17 01:08 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS

2009-08-17 01:14 . 2007-01-06 16:33 -------- d-----w- c:\program files\Common Files\Adobe

2009-08-17 01:11 . 2009-08-17 01:11 -------- d-----w- c:\program files\Common Files\Adobe AIR

2009-08-17 00:30 . 2009-08-17 00:31 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-08-17 00:30 . 2007-03-18 14:18 -------- d-----w- c:\program files\Java

2009-08-13 23:10 . 2008-11-08 00:35 -------- d-----w- c:\program files\McAfee

2009-08-11 23:37 . 2009-08-22 19:01 0 ----a-w- c:\documents and settings\HelpAssistant\settings.dat

2009-08-11 23:37 . 2009-08-11 23:37 0 ----a-w- c:\documents and settings\Cucha\settings.dat

2009-08-10 23:54 . 2009-08-10 23:54 -------- d-----w- c:\program files\Trend Micro

2009-08-06 02:16 . 2009-05-06 16:56 -------- d-----w- c:\program files\Coupons

2009-08-06 01:35 . 2009-08-06 01:35 -------- d-----w- c:\program files\CCleaner

2009-08-05 09:01 . 2001-08-30 10:30 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-08-03 23:45 . 2009-08-03 23:45 1152 ----a-w- C:\reregisterie.cmd

2009-07-17 19:01 . 2001-08-30 10:30 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-14 03:43 . 2004-08-04 07:56 286208 ----a-w- c:\windows\system32\wmpdxm.dll

.

((((((((((((((((((((((((((((( SnapShot@2009-09-25_00.13.17 )))))))))))))))))))))))))))))))))))))))))

.

+ 2009-09-30 01:36 . 2009-09-30 01:36 16384 c:\windows\Temp\Perflib_Perfdata_7ac.dat

+ 2006-12-26 00:56 . 2009-09-29 21:21 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat

- 2006-12-26 00:56 . 2009-09-24 23:23 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat

+ 2006-12-26 00:56 . 2009-09-29 21:21 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat

- 2006-12-26 00:56 . 2009-09-24 23:23 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat

+ 2009-09-29 15:40 . 2009-09-29 21:21 16384 c:\windows\system32\config\systemprofile\Cookies\index.dat

.

((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2007-09-07 20:55 . 2007-09-07 20:55 267064 c:\itunes\bak\iTunesHelper.exe

2008-11-20 18:20 . 2007-09-07 20:55 267064 c:\itunes\iTunesHelper.exe

2006-12-27 07:31 . 2006-12-27 07:31 185896 c:\program files\Common Files\Real\Update_OB\bak\realsched.exe

2009-04-04 17:41 . 2006-12-27 07:31 185896 c:\program files\Common Files\Real\Update_OB\realsched.exe

2007-06-29 10:24 . 2007-06-29 10:24 286720 c:\program files\QuickTime\bak\QTTask.exe

2008-11-04 15:30 . 2007-06-29 10:24 286720 c:\program files\QuickTime\QTTask.exe

2006-09-03 07:04 . 2007-01-10 02:59 115816 c:\qoobox\Quarantine\C\Program Files\Common Files\Symantec Shared\bak\ccApp.exe.vir

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-10 39408]

"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [N/A]

"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-04-08 251240]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

"AIM"="c:\progra~1\AIM\aim.exe" [N/A]

"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [N/A]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-12-27 185896]

"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]

"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-08-17 149280]

"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2007-06-13 528384]

"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe" [2008-02-07 244208]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]

"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2009-01-09 1176808]

"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-01-09 645328]

"iTunesHelper"="c:\itunes\iTunesHelper.exe" [2007-09-07 267064]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 49152]

"Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2009-07-29 122368]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

"c:\\Program Files\\Soulseek\\slsk.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"4175:TCP"= 4175:TCP:slsk

"3389:TCP"= 3389:TCP:Remote Desktop

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [11/7/2008 8:42 PM 206096]

R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [4/8/2009 6:38 AM 92008]

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]

R3 USB-100;USB 10/100 Ethernet Adapter;c:\windows\system32\drivers\USBER100.SYS [12/26/2006 6:34 PM 23938]

S1 SASDIFSV;SASDIFSV;\??\c:\program files\SUPERAntiSpyware\SASDIFSV.SYS --> c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [?]

S1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys --> c:\program files\SUPERAntiSpyware\SASKUTIL.sys [?]

S2 BDVEDISK;BDVEDISK;\??\c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys --> c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys [?]

S2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [2/7/2008 12:07 PM 309744]

S2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [2/7/2008 12:07 PM 166384]

S3 iscFlash;iscFlash;\??\c:\windows\SYSTEM32\DRIVERS\iscflash.sys --> c:\windows\SYSTEM32\DRIVERS\iscflash.sys [?]

S3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2/7/2008 12:06 PM 1112560]

.

Contents of the 'Scheduled Tasks' folder

2009-07-23 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-02-15 c:\windows\Tasks\McDefragTask.job

- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-11-08 15:53]

2009-03-01 c:\windows\Tasks\McQcTask.job

- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-11-08 15:53]

2009-09-30 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 23:20]

.

.

------- Supplementary Scan -------

.

uStart Page = yahoo.com

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

DPF: vzTCPConfig - hxxps://www.verizon.net/WhatsNext/CheckMyPc/vzTCPConfig.CAB

.

**************************************************************************

disk not found C:\

please note that you need administrator rights to perform deep scan

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files:

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(1520)

c:\windows\system32\WININET.dll

c:\program files\McAfee\SiteAdvisor\saHook.dll

c:\progra~1\WINDOW~3\wmpband.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\progra~1\McAfee\MSC\mcmscsvc.exe

c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe

c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe

c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe

c:\program files\McAfee\MPF\MpfSrv.exe

c:\program files\McAfee\MSK\msksrver.exe

c:\windows\system32\HPZipm12.exe

c:\windows\system32\MsPMSPSv.exe

c:\progra~1\McAfee\VIRUSS~1\mcsysmon.exe

c:\program files\HP\Digital Imaging\bin\hpqtra08.exe

c:\program files\PrintKey2000\Printkey2000.exe

c:\windows\system32\msiexec.exe

c:\program files\HP\Digital Imaging\bin\hpqimzone.exe

c:\program files\HP\Digital Imaging\bin\hpqste08.exe

c:\program files\Common Files\Teleca Shared\Generic.exe

c:\program files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe

.

**************************************************************************

.

Completion time: 2009-09-30 21:50 - machine was rebooted

ComboFix-quarantined-files.txt 2009-09-30 01:50

ComboFix2.txt 2009-09-29 01:03

ComboFix3.txt 2009-09-25 00:17

Pre-Run: 7,200,858,112 bytes free

Post-Run: 7,170,334,720 bytes free

223 --- E O F --- 2009-09-29 15:40

Hijackthis Log

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:13:18 PM, on 9/29/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16876)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\Program Files\McAfee\MSK\MskSrver.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\WINDOWS\system32\MsPMSPSv.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\PrintKey2000\Printkey2000.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Teleca Shared\Generic.exe

C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide

O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [iTunesHelper] "C:\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe" -s

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl

O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: vzTCPConfig - https://www.verizon.net/WhatsNext/CheckMyPc/vzTCPConfig.CAB

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase1140.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1167172611361

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1167172599533

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...378/mcfscan.cab

O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe

O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe

O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe

O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe

O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe

O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

--

End of file - 10953 bytes

ESET scanning

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=6

# iexplore.exe=7.00.6000.16876 (vista_gdr.090625-2339)

# OnlineScanner.ocx=1.0.0.6050

# api_version=3.0.2

# EOSSerial=fe021bcbed86d94abf72276d3f2729d0

# end=finished

# remove_checked=false

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2009-09-30 04:43:16

# local_time=2009-09-30 12:43:16 (-0500, Eastern Daylight Time)

# country="United States"

# lang=1033

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=5121 21 100 88 156756081562500

# compatibility_mode=5889 61 66 100 787254061562500

# scanned=163889

# found=0

# cleaned=0

# scan_time=8558

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  • Root Admin

Where is the log from STEP 03 ?

If you want we can do some clean of the system but this would only be personal recommendations as the computer now appears to be free from infection.

Just let me know if you'd like to do suggested cleanups, program changes or not and also post back the MBAM log.

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Hi Ron- forgot to post step 3. I would appreaciate assistance with cleanup and any other suggestions you may have.

Thank you in advance for all your help, I can already see the difference with the pc.

MBAM Log

Malwarebytes' Anti-Malware 1.41

Database version: 2874

Windows 5.1.2600 Service Pack 3

9/29/2009 10:11:13 PM

mbam-log-2009-09-29 (22-11-13).txt

Scan type: Quick Scan

Objects scanned: 122423

Time elapsed: 15 minute(s), 7 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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  • Root Admin

My Suggestions only. System now appears to be clean.

01. I would fully remove McAfee and go with a much lighter program like Avira or Avast.

02. I would remove ALL toolbars and plugins and then only go back and get the ones that I know I really want (personally I don't use any of them)

03. I would remove Real Player and use either Real Alternative or the VLC Player (can play just about any movie)

04. Remove ALL java and then only install the latest version

05. I would stop Roxio and iTunes from loading every time the computer loads unless you use them every day. Very easy to start the program when you do want to use it.

06. The same with TomTom why load it every time the PC starts unless you somehow remotely use it

07. Uninstall Adobe Reader 8 and install 9.x (or an alternative if your PDF file reading and printing needs are limited)

08. Stop the HP Digital from auto loading (again, unless you use it often)

09. Uninstall Windows Messenger (this is the one that shipped with XP and not their new Live Messenger)

Remove, modify, change what you want and if you need help with any of it let me know.

Here are the final steps for your Malware closing speech.

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Remove all but the most recent Restore Point on Windows XP

You should
Create a New Restore Point
to prevent possible reinfection from an old one.

Some of the malware you picked up could have been saved in System Restore.

Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.

Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to
"roll-back"
to a clean working state.

The easiest and safest way to do this is

:
  • Go to
    Start
    >
    Programs
    >
    Accessories
    >
    System Tools
    and click "
    System Restore
    ".

  • If the shortcut is missing you can also click on
    START
    >
    RUN
    > and type in
    %SystemRoot%\system32\restore\rstrui.exe
    and click OK

  • Choose the radio button marked "
    Create a Restore Point
    " on the first screen then click "
    Next
    ".

  • Give the new Restore Point a name, then click "
    Create
    ".

  • The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

  • Then use the
    Disk Cleanup
    to remove all but the most recently created Restore Point.

  • Go to
    Start
    >
    Run
    and type:
    Cleanmgr.exe

  • Select the drive where Windows is installed and click "
    Ok
    ". Disk Cleanup will scan your files for several minutes, then open.

  • Click the "
    More Options
    " tab, then click the "
    Clean up
    " button under System Restore.

  • Click Ok. You will be prompted with "
    Are you sure you want to delete all but the most recent restore point?
    "

  • Click
    Yes
    , then click Ok.

  • Click
    Yes
    again when prompted with "
    Are you sure you want to perform these actions?
    "

  • Disk Cleanup will remove the files and close automatically.

  • On the
    Disk Cleanup
    tab, if the
    System Restore: Obsolete Data Stores
    entry is available remove them also.

  • These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.

selectdrivecleanup.pngselectdrivecleanup1.png

Additional information

Microsoft KB article: How to turn off and turn on System Restore in Windows XP

Bert Kinney's site: All about Windows System Restore

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from here

Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol

Download it from here

Here you can find information about how WinPatrol works here

Install FireTrust SiteHound

You can find information and download it from here

Install hpHosts

Download it from here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Secunia Software Inspector

F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.

http://www.update.microsoft.com

Note 1: If you are running Windows XP SP2, you should upgrade to SP3.

Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions

Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help

If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org

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Hi Ron- In order to keep free of virus and any malware I can install Spyware blaster, WinPatrol ,Firetrust Sitehound, hphosts and have them all install at the same time? Also, when I try to change the settings thru msconfig- I get the message that I have to login as Administrator

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I do basic surfing (Itunes, school research, email), however my sister downloads music. So, basically I want to be able to be protected from malware, spyware (which I always thought having a virus was one in the same). Not sure how my PC got infected in the first place or when it happened- when I purchased this supposedly great security software "McAfee Security" that was bundled with all the protection. I'll wait for your assistance. Thank you-

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  • Root Admin

Okay if you want to go with my suggestions then here is how. Just note that we're only removing McAfee to go with a much lighter program.

There is no Anti-Virus and Anti-Malware product that can protect you 100% all the time.

01: Go into Control Panel, Add/Remove and uninstall McAfee Anti-Virus and reboot.

Then use the McAfee Consumer Product Removal tool

Further instructions if needed: How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Then download and install Avira Free AV

If download link does not work then try this one: http://www.free-av.com/en/download/index.html

02: Go into Control Panel, Add/Remove and uninstall all Google, Yahoo, Ask, or any other Toolbars that you find there.

03: uninstall REAL PLAYER - You can VLC media player to play back most Real Media with it. If you're heavy into Real Media files though then you may want to keep it.

04: Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

    Download and install CCleaner
  • CCleaner
  • Double-click on the downloaded file "ccsetup223_slim.exe" and install the application.
  • Keep the default installation folder "C:\Program Files\CCleaner"
  • Click finish when done and close ALL PROGRAMS
  • Start the CCleaner program.
  • Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
  • Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  • Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  • Click on Run Cleaner button on the bottom right side of the program.
  • Click OK to any prompts

RESTART THE COMPUTER NOW

Download and Update Java Runtime

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 16.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Go to Java SE Runtime Environment (JRE) - JRE 6 Update 16 about half way down the page and click on the Download button.
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says jre-6u16-windows-i586.exe and save the downloaded file to your desktop.
  • Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  • Uncheck the Toolbar button (unless you want the toolbar)
  • Reboot your computer

05: Please run a new scan with HJT and post it back so that we can look at what is left and what else might need removal.

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