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Computer force re-starts of computer (possible infection)


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Okey so my computer is forcing re-starts of the entire system when i try to shut down.

I have checked wake up magic packets by net adapters and more and disabled everything but it keeps re-starting.

I have scanned with MBAM (prem version) and with windows defender but can't find anything(Note a couple of days ago i got a notification about a trojan on my system however i couldn't find it and not sure if it was cleaned but as i said i've made scans after that not finding anything so..) as i haven't made an entire reset of my computer on years i suspect it could be a virus or malicous software that forcing these restarts to keep acting like a bot for the hijacker.

Here is some information about my current setup on the pc:

Quote

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, Intel64 Family 6 Model 158 Stepping 12
Processor Count: 16
RAM: 16304 Mb
Graphics Card: NVIDIA GeForce GTX 1070, -1 Mb
Hard Drives: 😄 465 GB (345 GB Free); 😧 232 GB (36 GB Free); E: 238 GB (135 GB Free); I: 931 GB (252 GB Free); X: 49 GB (12 GB Free);
Motherboard: ASUSTeK COMPUTER INC., ROG STRIX Z390-F GAMING
Antivirus: Windows Defender, Enabled and Updated

Here are the logs for FARBAR, MBAM: 

See attachments.

 

Thanks in advance!

MBAM quickScanSfang.txt Addition.txt FRST.txt

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Windows 10 restarts after selecting shutdown
Try the suggested fix on this page.
https://www.thewindowsclub.com/windows-10-restarts-after-selecting-shutdown
===

Please download the attached Fixlist.txt file to  the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.
===

Please post the Fixlog.txt and let me know if the problem persists.

fixlist.txt

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  • 2 weeks later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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