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[ RESOLVED ] Dead MWB


Go to solution Solved by IamFof,

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Guys

Problems!!

Just going through my security programs, last Friday, when I discovered that I could not get MWB to run, either as me or as admin.
Checked the version installed, mbam.exe ver 3.1.0.1840 and MBAMWsc.exe ver 3.0.0.199
Decided to reinstall.  Downloaded mb3-setup-consumer-3.8.3.2965-1.0.629-1.0.12961.exe and tried to install.
It gets to the point of asking for Language.  I have MWB showing as an icon  on the taskbar. If I hover over it, it shows me a small screen image with the MWB logo.
Checking task manager and I have MWB Setup/Uninstall shown as Not responding. See attached pdf.
I next attempted to uninstall, using Control Panel.  Starts and gets to asking if I want to completely remove.  It then sits there, and if I check Task Manager, Malwarebytes Setup/Uninstall is shown, again, as not responding.
If I now try to run MWB I get an error message. jpg attached
I have attempted to delete MWB completely, but I need permission from Administrators (????????)
I even tried to delete through command prompt, but not allowed.
I have logged a ticket but nobody has come back yet.
 
Any ideas as to where I go next?
 
I am a subscriber.
 
Regards
Dennis
 

Screen-2019-10-21_13-29-06.jpg

Doc1.pdf

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