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prenup

File Quarantined

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Hello!

I was trying to open a game I often play, but Malwarebytes closed it and marked it as Ransomware.  I've not had this issue in the past.  It asked to restart my computer to quarantine it properly or something like that.  I've not restarted as I'm not sure the game is Ransomware, but I'm a little worried about restoring said file.  I exported the report file as txt file.  I'm not sure if I should attach it here or not.  Can anyone let me know if it's alright to restore the file?  Let me know what information you need and I'll do my best to give it to you!

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***This is an automated reply***

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Hello and Welcome @prenup

Sorry your having issues.  Go ahead and post the text file here for review along with the requested logs from the BOT above.

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Thanks for the logs, It is most likely a false positive, I have alerted the staff to review your logs.

You can reboot your computer and let it Quarantine the file, it can be restored from there once the team verifies its not malicious.

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5 hours ago, tetonbob said:

@prenup - Please zip and attach the file in question after performing the steps detailed by @Firefox

Thanks!

Hi, I've done as @Firefox has asked, but I don't know how to zip the file in question!

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If you have not already done so, restore the file from quarantine,  and to zip it go to the location of the file which should be:

E:\HiRezGames\smite\Binaries\Win64\

Right click on the file Smite.exe
Select Sendto
Compressed (zipped) folder

You should find the file named smite.zip in the same folder. Upload that file here.

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Thank you @prenup and also @Firefox for the assist. We'll turn this over to the Research team for evaluation now. This does appear to to me to be a False Positive. For now, you can add an Exclusion for this file so it's not detected.

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51 minutes ago, tetonbob said:

Hello again, @prenup

Our Research team has confirmed this to be a False Positive. It should no longer be detected. Thank you for your report!

Okay, thank you very much for your help!

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