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Computer Crashes but no bsod

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Please follow the posting instructions here: 

 

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1 hour ago, usasma said:

Please follow the posting instructions here: 

 

I think I got everything but the hardware instructions. Since I uploaded the zip file already

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Please excuse any mistakes that I may make.  I'm having some severe vision problems.
I'll continue to try to help until another helper is able to contribute.......

Let's start by asking you to generate this repor (due to a lot of Event ID 41 errors in the MSINFO32 report)
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
The Event ID 41 error is simply Windows saying that it doesn't know why it shutdown.

While waiting for a reply, please monitor your temps with one of these free utilities: 
SpeedFan:  http://www.almico.com/sfdownload.php
HWMonitor:  https://www.cpuid.com/softwares/hwmonitor.html
HWInfo:  https://www.hwinfo.com/download.php

Also, you can try these free hardware diagnostics:

1) Memtest86 (not 86+): MemTest86 - Official Site of the x86 Memory Testing Tool

2) SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc): How to use SeaTools for Windows | Seagate Support US

3) Intel Processor Diagnostic Tool: Download Intel(R) Processor Diagnostic Tool
Disregard if not using an Intel processor

4) Furmark stress test for GPU: FurMark > Downloads
Read the instructions carefully and watch your system when testing.
If it starts spitting out problems and you can't shut it down - simply turn the system off/unplug it from the wall

5) OCCT: OCBASE / OCCT
Read the instructions carefully and watch your system when testing.
If it starts spitting out problems and you can't shut it down - simply turn the system off/unplug it from the wall

If these hardware tests don't find anything, then you'll have to start troubleshooting by removing parts. Here's a page that describes this: Hardware Stripdown Troubleshooting
Although it's old, it's still relevant in these situations.

Good luck!

 

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On 10/6/2019 at 6:57 AM, usasma said:

Please excuse any mistakes that I may make.  I'm having some severe vision problems.
I'll continue to try to help until another helper is able to contribute.......

Let's start by asking you to generate this repor (due to a lot of Event ID 41 errors in the MSINFO32 report)
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
The Event ID 41 error is simply Windows saying that it doesn't know why it shutdown.

While waiting for a reply, please monitor your temps with one of these free utilities: 
SpeedFan:  http://www.almico.com/sfdownload.php
HWMonitor:  https://www.cpuid.com/softwares/hwmonitor.html
HWInfo:  https://www.hwinfo.com/download.php

Also, you can try these free hardware diagnostics:

1) Memtest86 (not 86+): MemTest86 - Official Site of the x86 Memory Testing Tool

2) SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc): How to use SeaTools for Windows | Seagate Support US

3) Intel Processor Diagnostic Tool: Download Intel(R) Processor Diagnostic Tool
Disregard if not using an Intel processor

4) Furmark stress test for GPU: FurMark > Downloads
Read the instructions carefully and watch your system when testing.
If it starts spitting out problems and you can't shut it down - simply turn the system off/unplug it from the wall

5) OCCT: OCBASE / OCCT
Read the instructions carefully and watch your system when testing.
If it starts spitting out problems and you can't shut it down - simply turn the system off/unplug it from the wall

If these hardware tests don't find anything, then you'll have to start troubleshooting by removing parts. Here's a page that describes this: Hardware Stripdown Troubleshooting
Although it's old, it's still relevant in these situations.

Good luck!

 

Also, i don't get blue screens or crashes in high peformance mode. forgot to tell you that

 

Event Log.zip

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