BBC America broken by Malware protection

[BillH99999]

Turning on the Malware protection option breaks bbcamerica.com so that the pages don't display correctly.

Thanks,
Bill

 

Edited October 3, 2019 by BillH99999

[Porthos]

No issues here.

 

[BillH99999]

Very strange.  If I turn protection for Malware off the page displays correctly for me.  If I turn it on I get the results I posted.

Bill

[BillH99999]

If I select ALL SHOWS.  No picture tiles display if I turn Malware protection on.  If I turn it off, all the shows picture tiles display correctly.

Bill

Edited October 3, 2019 by BillH99999

[BillH99999]

When I reported the problem I was on version 2.0.7.  I just got updated to 2.1.0 and the problem has gone away.  Now everything displays correctly.

Bill

[gatortail]

@BillH99999 same, i saw it with 2.0.7 (where I actually saw a trojan block for amcnetworks) but then upgraded to 2.1.0 and it's no longer showing.  

[BillH99999]

Glad it got fixed in Chrome.  I am still experiencing the problem in Firefox even though it was updated to 2.1.0.

Thanks!
Bill

Edited October 3, 2019 by BillH99999

[gatortail]

Appreciate your support.

[BillH99999]

I guess you were replying as I was editing my previous reply.

The problem still exists in Firefox even with 2.1.0.

[gatortail]

hmm, I'm not seeing it in Firefox:

[gatortail]

Are you on Firefox 69.0.2?

[BillH99999]

Here is what I'm getting in Firefox.  I'm on version 69.0.2.

Bill

[BillH99999]

If I click on ALL SHOWS, this is what I get.

[gatortail]

All shows...

[BillH99999]

@gatortail

Don't know.  Isn't working for me.  Can I provide anything else to help you determine what the problem is?

Bill

[BillH99999]

Ok.  Weird.  I re-booted and now all is fine in Firefox as well.

Bill

[gatortail]

Ok, I actually got it to happen on FF, but it was a stale browsing session and was not on the current FF version.  I updated it and relaunched the browser and it's rendering fine now as well.

[BillH99999]

Thanks for your help!

Bill

[AdvancedSetup]

The issue is that the AMC Networks domain which is where those images come from is blocked by our main database. They have an potentially dangerous executable on their network disguised as a png image. We have reached out to AMC to alert them of this issue. Once they've removed the file we will remove our block.

Thank you

 

[yardbird]

  Looks ok on Windows Chrome (windows 7) 4  - 5 hrs later... 

[BillH99999]

5 hours ago, AdvancedSetup said:

The issue is that the AMC Networks domain which is where those images come from is blocked by our main database. They have an potentially dangerous executable on their network disguised as a png image. We have reached out to AMC to alert them of this issue. Once they've removed the file we will remove our block.

Thank you

It is broken again for me at this point.  Does this mean that it will remain broken until AMC Networks and Malwarebytes resolve this?  

Thanks,
Bill

[AdvancedSetup]

Yes, I'm sure it was just a caching issue that was probably making it seem like it was working. Until AMC removes the bad file we will continue to block their images domain.

 

[BillH99999]

OK.  Thanks for the clarification.

Bill